There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for.
The current climate has not stopped scammers from trying to take advantage so in cases like these, the more you know, the better prepared you will be to spot them before it's too late.
The information will be coming from the BT/EE security teams who are working to protect our customers from scammers. This will allow us to give you advice and examples of what scammers are up to.
Each time we have something to share we'll create a new article, but to make it easy to access, we'll update this thread with the links to those articles as they are created.
For more advice from EE in relation to scams and how to keep yourself safe, take a look at the following pages
How to avoid scams including phishing, vishing and smishing >
Scams to be aware of
Scam: Missed delivery texts and Flubot Malware > **UPDATE 13/07/21**
NHS coronavirus vaccine scam text and email messages >
Scam emails and texts pretending to be from DPD, DHL or Royal Mail >
We have partnered with the National Cyber Security Centre >
Scams relating to Amazon Prime and Coronavirus >
Text scam: Payment/Direct Debit failure message >
Email scam: Payment failure message >
Pop-up anniversary survey scam >
Text message scam relating to Zoom voicemails >
Scam Alert! Early mobile handset upgrade & contract >
Text & WhatsApp messaging Scam purporting to be from a family member >
There is a great article posted on Which about scammers trying to take advantage of the NHS track and trace scheme Scam alert: fake NHS coronavirus contact tracing text
We'll keep updating this article with new scams so make sure to pop back and check it frequently.
