Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8875 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5796 Views
  • 0 replies
  • 1 Helpful

Resolved! EE promotion email

I got calls from 02034769629 for iphone 14 pro update... I asked for emailthey sent me email from - EE Promotional Department <confirmation@eepromotion.co.uk>Is it fake or real? 

Scam EE sales

Tried to get me to reveal card details over the phone or via the email (according to the lady - I could trust :D).Called severally from these numbers: 08000584555, 01218284250, 01612403740

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cxjbug by Investigator
  • 462 Views
  • 3 replies
  • 2 Helpful

Unable to make calls

Hi. I believe my phone was hacked. I am unable to make or receive calls nor text messages.  I had fraud on my bank account same time.

Resolved! Age restricted gambling sites

Can you please advise if I've had an age restriction placed on my phone. I'm unable to access gambling sites whilst I'm on a 4G network but can still access non-gambling sites

ash4932 by Visitor
  • 995 Views
  • 1 replies
  • 0 Helpful

Random calls/videos from unknown number

Hi there. This past couple of weeks I've received regular calls and also WhatsApp calls and even 2 attempted video calls from mobile numbers I don't recognise. The first last week over my normal phone I answered and it was someone just making no sens...

Resolved! Information security concerns

I recently applied for an upgrade online. About an hour after. I received an SMS from someone claiming to be from DPD. It’s from a US number with some links that I know are phishing links. Is it just coincidence or is there a possibility of data brea...

dielxb by Explorer
  • 590 Views
  • 1 replies
  • 0 Helpful

Abusive phone call

Hi I received a call from a private number I said hello they swore at me then they hung up! I don't give my number out and I don't know anyone who would do that! Any ideas.

Resolved! Content lock

Anyone got any ideas why each time my phone is off the content lock settings change?

Resolved! EE sales number

hi, can someone confirm if the following number is EE please?07973 100601thanks