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Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 5425 Views
  • 2 replies
  • 1 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 3629 Views
  • 0 replies
  • 1 Helpful

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for.   The curre...

Sorcha by • Former EE Community Manager
  • 153923 Views
  • 0 replies
  • 111 Helpful

Resolved! New scam text

EE: As requested, your phone number is now updated. If you did not make this change, Visit [mod edit: removed to ensure safety] to verify and cancel this request.   Received this text from +447786453643

Vivmac60 by • Visitor
  • 1656 Views
  • 1 replies
  • 1 Helpful

Scam Call from EE number

Received a call from this number about national insurance number fraud. 07498995113 07498993453

Wilsonrd by • Explorer
  • 689 Views
  • 5 replies
  • 1 Helpful

Scammers got my details from EE

I bought a new dual SIM phone a while ago and I am with 3 so I'd exuded I would get an EE SIM card as a backup as they have great signal, this is the only reason I went with EE. I have not given my details out to anyone other than my partner however ...

Scam text

Hi, I have just received a text message saying they need my details so I can pay a bill. My account is up to date. I checked and the link is a scam. Who do I need to tell. 

Kerry333 by • Contributor
  • 607 Views
  • 2 replies
  • 1 Helpful

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for.   The curre...

Sorcha by • Former EE Community Manager
  • 153923 Views
  • 0 replies
  • 111 Helpful

Re: Spam and phishing - How to stay safe and report it

I keep getting annoying texts from example "12345" digit numbers, am I getting charged for this? How can I get these to stop, I have called EE about it before they said they will stop it from happening. Just had another yesterday and 2 more this morn...

Mike_74 by • Visitor
  • 832 Views
  • 2 replies
  • 0 Helpful
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