Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8875 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5796 Views
  • 0 replies
  • 1 Helpful

Fake EE texts

There is a fake EE texter who has been texting me for years but there are no phone details, how can I block them ?

Nubian by Visitor
  • 309 Views
  • 1 replies
  • 1 Helpful

Scam??

Currently on the phone to 07888 868150Offering me unlimited contract, new iPhone 14 pro etc for £15 a month for 18 months.  says they don’t need any information me as they have it all and just need me to say yes or no to get the upgrade 

Resolved! 65019 scam

Hi,I recieved a text from supposedly the RAC asking for a review online, or if not text STOP. In a moment of madness I decided to text Stop to 65019. I fully believe it is a scam. I have no knowing as to how much I have been charged or if I have been...

Details of date of birth and postcode don't match

It is saying I am entering the wrong date of birth and the wrong postcode so it won't let me log in it's let me log in through everything else but not just through the postcode and the date of birth as I don't know my postcode anywhere apart from it ...

Is this a genuine ee web address?

Hello, not sure where to post this really but yesterday a friend of mine received a text message from my number saying to go to a web url to receive an MMS message. The problem is all my previous MMS to my friend have gone through, and I didn't send ...

Mojo909 by Explorer
  • 1705 Views
  • 3 replies
  • 2 Helpful

Bogus phonecall

Just had a call from [mod edit: Spoofed number]. "Frank" wanted to improve my current deal but hung up as soon as I suggested he tell me what my current payments are...! I guess he didn't really have my details on screen. No security questions etc, j...

JodiBow by Visitor
  • 292 Views
  • 1 replies
  • 1 Helpful