Can I request a phone call I made?

ChloeMilne · ‎18-08-2024

I need a copy of a phone call I made the other day, is it possible to get a copy of the phone call from both sides? So you can hear both of us.

Northerner · ‎18-08-2024

Hi @ChloeMilne

Was this to EE or a service provider which records calls?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎18-08-2024

EE do not record calls. Only their meta-data.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Chris_B · ‎18-08-2024

@ChloeMilne Phone call to who ? EE ? or someone else ? If it was to someone else that would be illegal for a phone provider to do. Your calls are not recorded.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.