Can I request a phone call I made?

ChloeMilne · ‎18-08-2024

I need a copy of a phone call I made the other day, is it possible to get a copy of the phone call from both sides? So you can hear both of us.

Northerner · ‎18-08-2024

Hi @ChloeMilne

Was this to EE or a service provider which records calls?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎18-08-2024

EE do not record calls. Only their meta-data.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Chris_B · ‎18-08-2024

@ChloeMilne Phone call to who ? EE ? or someone else ? If it was to someone else that would be illegal for a phone provider to do. Your calls are not recorded.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.