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Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 8515 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 5569 Views
  • 0 replies
  • 1 Helpful

Content Lock

I have turned off parental controls in the EE app and restarted all of my devices, but I'm still getting this message whenever I try to access websites:"This website is blocked because of your Content Lock Settings with EE. This is a safety feature t...

Mark2676 by • Explorer
  • 568 Views
  • 1 replies
  • 0 Helpful

Resolved! EE number or scam?

I’ve had a call from a London number 020 4512 6671 claiming that they were EE, hung up as suspected it was a scam. Was this a genuine EE number?Thank you 

Rose125 by • Visitor
  • 631 Views
  • 1 replies
  • 0 Helpful

How to put a total ban on a device on a network?

Hi. How do I put a total ban on a device? I've tried changing passwords, but I get complaints whenever I do this action. So I need to completely ban access? It is online right now. This device has consumed 6GB of data in 24 hours.I have enabled "acce...

Resolved! Call for 40% discount

I have received a call for 40% discount of my EE bill from the number 0113 519 4513. Is it a scam? 

jacky198 by • Visitor
  • 1679 Views
  • 3 replies
  • 3 Helpful

Scam

Think I've been scammed but not sure gave my destils cos they said they would lower my bill  worried I am going to loss all my money but they did send a pin a read out to them and it saysbit was ee

Resolved! Content lock

Would like to take content lock off my device 

Sonny98 by • Explorer
  • 337 Views
  • 3 replies
  • 0 Helpful
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