Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Re: Sim Swap Fraud

This perhaps deserves its own thread but EE's security measures (or lack thereof) are truly dire. Still no 2FA to login to your account, for example. In 2024 this is mind bogglingly abysmal.Today I heard that other networks are introducing a "SIM loc...

Parental control

Hello all community members,I am wondering is it possible i can set a patental control on my EE data if someone uses my mobile and try to open malicious website that will be blocked by Ee

Resolved! Fraud text ?

Hireceived this text today. Assume it’s fraudulent. But searching Google I didn’t find anything similar listed .text from : +44 7477 215984ee - A resent request to transfer your number to another provider has been received. if this wasnt you. 080032...

Resolved! Scam caller

I am feeling very foolish currently...I fell for a scam call and gave out my address, previous address, email, name and DOB. It dawned on me when I received the apparent text from them that it didn't follow the usual format and was missing the intern...

Warning but make up your own mind

I recently posted asking for a solution to my lack of success in upgrading the firmware on my 4G WiFi dongle.This was amongst the replies""You need to text on 07380949875 from your EE number and also mentioned the query and wait for the reply.""Well ...

Resolved! Current numbers used in a scam

I was recently scammed but luckily enough I spotted it fast enough to be able to cancel the order they had placed on my account for a iphone 15 128gig.07419193772074130570540744139637597419193772020 3712 3068 020 3717 7859 All numbers were used in th...

Anti-fraud department

Hello, good afternoon.I made a purchase a while ago and have been receiving undue charges. My problem is that I don't speak the language (English) very well, so it's difficult to communicate over the phone. I would like to know if there is a store th...

Resolved! Content Lock

Take cont

Resolved! Content unlock

can you help me with the content unlock on safari please

Potential Phone hack

hi folks, I’ve had to get my laptop wiped as it got Trojan’d. and I’m pretty sure my phone has been infected to. I’ve reset it and changed passwords. There are still glitches and I’ve gone through 80gb of data in less than a week. What are my options...