Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 12957 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 8376 Views
  • 0 replies
  • 1 Helpful

content lock removal didnt work

HiI went into the EE store yesterday to show my ID to have content lock removed from my PAYG phone.. they scanned my ID took my details. and guess what... the content lock is still ON,,,, your service sucks.. any other ideas on how to remove it witho...

Peart1uk by Investigator
  • 4503 Views
  • 23 replies
  • 7 Helpful

Resolved! Scam call

So 07842 241156 rang and tried to give me a massive discount on my bill. I’ve looked it up and it’s a woman’s driving school mobile number . This person who I spoke too sounded like she was in a call centre with a foreign accent . And hung up when I ...

Resolved! Norton Password manager

Hi Does anyone know if a CSV file of usernames and passwords can be imported into the Password vault of Norton password manager Please?

mikeo08 by Explorer
  • 704 Views
  • 2 replies
  • 1 Helpful

Resolved! Ee screen sharing

I have just been asked to screen share. How do I know EE has stopped screen sharing because if I go on the link it’s still open 

Jay7450 by Investigator
  • 2347 Views
  • 6 replies
  • 2 Helpful

Resolved! Scam ??

I have received an email from ee / Norton indicating my details have been detected on the dark Web.Has anyone else ever received the same email?

Mantups by Visitor
  • 2584 Views
  • 2 replies
  • 3 Helpful

Resolved! Scammers

Just wanted to make you aware a Peter Smith with a gmail address contacted me about my issue I’d posted on this forum and then I received an call from 07441 396375, An Asian male called me by my name knew everything about my problem and asked for the...

Resolved! Can't add Norton to my account new EE BB customer

I was a legacy customer of EE moved to the BT broadband servers took a service out for TV then was migrated to the new esystem app up and running profile details spelling of naming correct not and security not adding to a Karen Bell's paid off front ...

EE phone call scam

Hello, I received a phone call from the number 020 4579 4811 offering a better deal on my SIM only phone contract. I just wanted to confirm this was a legitimate phone number tied to EE or if it was a scam.Thanks.