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Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 9510 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 6247 Views
  • 0 replies
  • 1 Helpful

Parental Control not working

Parental control is set to 12+ but adult sites can still be accessed. Why is that? Happening on both iOS and Samsung phone. Please help!

Ashywashy by • Investigator
  • 915 Views
  • 5 replies
  • 3 Helpful

Resolved! Scam

Hey all.Just sending out awareness I received phonecall from 0845 134 6738 when I answered (thinking it was a call I was waiting on) a robotic voice answered and said “thank you,you are now registered” I haven’t a clue what that means as I haven’t si...

I keep getting phone calls from a Chinese speaking woman

I keep getting calls on my mobile from Chinese? speaking women. I keep blocking the numbers but they keep changing so it is hard to stop them. This happens every day. Can anyone suggest how I can stop them? I have an iphone and apart from blocking ea...

Rushley99 by • Investigator
  • 6747 Views
  • 6 replies
  • 1 Helpful

Resolved! Possible scam?

I received a phone call yesterday from 020 3994 8879 offering to give me a 33% discount on the remainder of my mobile contract with EE. Following the call I also received a confirmation e-mail.Today the same person called me again, this time wanting ...

DylanPs by • Visitor
  • 460 Views
  • 3 replies
  • 3 Helpful

Resolved! Think i just had a scam attempt happen

Just had a phone call from 02081295469 saying there were the ee promotions saying that I was eligible to have 30% of my monthly bills there asked for my email wit h I gave then they gave me my name and date of birth and where I lived But got a email ...

SCAM Call From 02039121346 and 02081336651

I received a scam call from 02039121346 and 02081336651. They where so realistic and I catch that was a scam at last minute. They tried to shop on behalf of my name. I delete the item in the basked and change my password and email address. But I can'...

Resolved! Call for 40 percent discount

Today I had a call from an private number telling me he was from EE and I was one of the chosen ones to get a 40 percent discount... Seemed weird to me so I cut the call off 

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