Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! Change email on account

My email has been hacked and I am trying to change my email attached to my account so they cannot get access. But I can't do this with getting a code from my hacked email. Is there anyone that can help?

Hi I'm reporting a potential scam number 07716545024 ,

Resolved! Won’t let me change security

Hint won’t let me change me security setttobgd to 18-+

Resolved! Restricted sim

How do I get age content off?

Resolved! Content unlock

How to unlock content

Resolved! 2 factor authentication

Can I have more than one telephone contact number for 2 factor authentication?

Resolved! Content lock being activated every time I phone EE

Whenever I phone EE from my EE mobile to phone EE to complain about another matter specifically not being able to contact GUERNSEY mobile numbers successfully which does not work at all, they keep enabling my content lock back on without my consent ...

Resolved! Adult sites

How do I unblock adultsites

EE security causing issues on my phone

HiHas anyone else noticed issues with there phone since installing the EE cyber security app? I thought it was my broadband being slow at first, my husband, daughter and I, kept noticing internet Searches were slow, pages taking ages to load, but whe...

Resolved! BT virus protect

Now that i have left BT mobile for EE what virus protection do they offer ? Is BT virus protect still active ?