Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 10440 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6910 Views
  • 0 replies
  • 1 Helpful

Plan.com

I’ve just received a call from plan.com to say that they are business partners and can help half the costs that I am paying: it seemed initially like they were from EE but the documentation was from plan.com. When I questioned it they said they’d cal...

StampL by Visitor
  • 17488 Views
  • 59 replies
  • 26 Helpful

Resolved! Content

HiI'd like to remove content lock on my phone 

KeirsJaf by Visitor
  • 364 Views
  • 1 replies
  • 2 Helpful

2 SCAM CALLS WITH 5 DAYS

So just a second scam call with 5 days of each other. They call claiming the are from EE upgrade.The 1st one looked and sounded genuine. The only reason i answered was because the number appeared like a common business number as it started with 0330 ...

Steffanf by Visitor
  • 974 Views
  • 3 replies
  • 1 Helpful

EE sms advertising of termination of my plan - Scam or not?

I received this sms (13.10.24) allegedly from EE (see attached image) that my mobile plan had been terminated due to none payment of invoice....Image of sms this morning...Hmmm I thought to my self why would EE send me this? As I pay my bills slightl...

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scam text

Text message at 3.00AM. From a mobile number  claiming they couldn't achieve  payment of my bill and asking me to 'head over' to a a site with EE in the URL. I don't have a bill, I'm on PAYG which I pay for when I top up! Was this a scam?

habitus by Visitor
  • 1107 Views
  • 5 replies
  • 3 Helpful

Resolved! Call claiming to be from EE

I received a call from EE offering to reduce my monthly bills as compensation due to the poor network the last few days. the number that called was 02039292365. they were asking for my personal details

Nunu12 by Explorer
  • 518 Views
  • 4 replies
  • 2 Helpful

A case that was oppened

Hii was scammed by an Asian and a case was opened. When he harassed me to send it back I notified ER eventually there was little interest from EE and the handset went back to the scammmer. This scammer is using various BT numbers and called to harass...

mspgil by Investigator
  • 580 Views
  • 7 replies
  • 0 Helpful

Resolved! Voicemail Numbers 2220? could be scam?

Hi there, it s been a awhile I receive messages to call voicemail on the following Numbers; 22201, 22202, 22203. The funny thing is it is always an expected call. It is true in the past i have called back these numbers could my phone being tapped alr...

Sun22 by Visitor
  • 2665 Views
  • 1 replies
  • 3 Helpful