Hacked
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29-03-2025 01:33 AM
Think I may have identity stolen it's showing I have a pixel 7 which I have and then another one on the account
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29-03-2025 08:39 AM
Hi there @Markboyd86.
Welcome to the EE Community.
I appreciate this must have come as quite a shock, but it's something our team will definitely be able to get investigated for you.
Just as a first port of call, I'd recommend changing the password for your online account so you can make sure this is all secure moving forwards.
Once you've sorted this out, please get in touch with our customer care team, and they'll be able to get things underway with the investigation.
Peter
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29-03-2025 01:37 AM
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29-03-2025 06:27 AM
@Markboyd86 Are you being bulled for one or two of these ?
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29-03-2025 08:39 AM
Hi there @Markboyd86.
Welcome to the EE Community.
I appreciate this must have come as quite a shock, but it's something our team will definitely be able to get investigated for you.
Just as a first port of call, I'd recommend changing the password for your online account so you can make sure this is all secure moving forwards.
Once you've sorted this out, please get in touch with our customer care team, and they'll be able to get things underway with the investigation.
Peter
