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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! PAC

Hi,  I recently purchased a new sim from EE and gave EE my PAC from my old provider. My question is should I wait for the whole transfer to be complete ? Or can I put the new EE sim into my phone and the number will just change? Or if put the my old ...

Resolved! Sim Size?

What size sim cards get sent out when I order a new plan?Is it one of those multi size cards?

Replacement SIM card

I have been to the local EE shop and they advised me I need a new SIM card and gave me a number, but this does not give any options for replacement SIM cards and doesn't recognise my mobile number (I was an Orange customer)

My bt number still not ported across

Yes sir it will be done by midnight that was last Friday? this Monday, This Tuesday, now it’s Wednesday guess what? It’s still not happened yes they’re polite but come on this is terrible service. 

Millsees by • Explorer
  • 298 Views
  • 1 replies
  • 0 Helpful

PAC code not recognised

Hi, I transferred three BT contracts over to EE on the weekend. The BT adviser gave me three PAC codes for use with our new EE SIM cards. All three PAC codes are not being recognised in the transfer process. Any advice please. 

Phone Number

 I cant access my account without a number with I no longer possess or know can u help with this? 

psd2802 by • Explorer
  • 349 Views
  • 3 replies
  • 0 Helpful

Re: eSim

Same here, I am trying to order an eSIM but it won't allow me as it keeps asking for my EE mobile number, I do not have an EE mobile number as I do not have a SIM yet???Called into an EE store and was told that they sell eSIM but there is an hour wai...

DMR73 by • Explorer
  • 713 Views
  • 7 replies
  • 1 Helpful

What to do next?

I have just moved from BT mobile to EE and got a new handset at same time.  EE have given a new number to my new handset. What do I do to transfer my old number please?  PAC code? Or do I swap my SIM from old phone to new phone?

Bolt12 by • Established Contributor
  • 682 Views
  • 17 replies
  • 0 Helpful

Sim card transfer my number

I have just received my new EE Sim Card I have inserted it into my phone but no signal seems to be showing?When I bought this contract I chose to keep my old number how do I do that please?

Abdu990 by • Visitor
  • 326 Views
  • 2 replies
  • 1 Helpful

New Sim Issue

My new sim keeps losing its connection from my phone. I keep getting the “No Sim Installed” error message.  When I restart the phone the issue is solved but after a while the same issue returns.any idea? Thank you 

EliasG by • Explorer
  • 363 Views
  • 2 replies
  • 2 Helpful
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