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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Transfer number to new phone

HiI have just brought a new phone and my old sim card does not fit.  Please can you advise how I can transfer my phone number to new phone?  Thanks

teh by • Visitor
  • 1796 Views
  • 1 replies
  • 3 Helpful

Re: PAC code won't work

Hi, I got my PAC code today - and the form continues to show an error message about the format of the number (ABC123456) Can you help?

Eleni3 by • Visitor
  • 315 Views
  • 1 replies
  • 1 Helpful

Do I Need to Cancel My Watch Data Plan

Hi there,  I just left EE today for another provider and my number has ported over. I also had an apple watch data plan as part of my account. Its still showing as active for now will it cancel as well or do I need to ask EE to do this for me?  Thank...

matt459 by • Contributor
  • 1005 Views
  • 3 replies
  • 2 Helpful

New sim

Hi,don't know if anyone can help I've just upgraded my phone and as part of the bundle got a Samsung galaxy tablet. However when I try to activate the sim in the tablet it just says  its hit a problem after getting a pin from ee and adding serial no....

Lozzo by • Explorer
  • 339 Views
  • 3 replies
  • 0 Helpful

Ending contract and PAC confusion

My and my husbands contract with EE ends tomorrow (6th July). We had already decided to go with the BT family sim deal as my son, who is on a PAYG EE sim now needs data and EE couldn't match the deal for the 4 of us all together. My daughter was alre...

susiejs by • Explorer
  • 690 Views
  • 3 replies
  • 1 Helpful

Changed phone but got new sim

I ordered a new phone (been an EE sim only customer since 2018) and thought I’d done it via upgrade as did it through my account. However, I received the new phone today with a new sim and new number. I’ve put my old sim in for now but that’s my old ...

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