Forum Posts

Sign In to Post

PAC code not recognised

Hi, I transferred three BT contracts over to EE on the weekend. The BT adviser gave me three PAC codes for use with our new EE SIM cards. All three PAC codes are not being recognised in the transfer process. Any advice please. 

Phone Number

 I cant access my account without a number with I no longer possess or know can u help with this? 

psd2802 by • Explorer
  • 350 Views
  • 3 replies
  • 0 Helpful

Re: eSim

Same here, I am trying to order an eSIM but it won't allow me as it keeps asking for my EE mobile number, I do not have an EE mobile number as I do not have a SIM yet???Called into an EE store and was told that they sell eSIM but there is an hour wai...

DMR73 by • Explorer
  • 714 Views
  • 7 replies
  • 1 Helpful

What to do next?

I have just moved from BT mobile to EE and got a new handset at same time.  EE have given a new number to my new handset. What do I do to transfer my old number please?  PAC code? Or do I swap my SIM from old phone to new phone?

Bolt12 by • Established Contributor
  • 682 Views
  • 17 replies
  • 0 Helpful

Sim card transfer my number

I have just received my new EE Sim Card I have inserted it into my phone but no signal seems to be showing?When I bought this contract I chose to keep my old number how do I do that please?

Abdu990 by • Visitor
  • 327 Views
  • 2 replies
  • 1 Helpful

New Sim Issue

My new sim keeps losing its connection from my phone. I keep getting the “No Sim Installed” error message.  When I restart the phone the issue is solved but after a while the same issue returns.any idea? Thank you 

EliasG by • Explorer
  • 366 Views
  • 2 replies
  • 2 Helpful

Porting number to iPhone issue

I’ve brought my number over to EE. I’ve done the pac but the sim number is showing when I message people. I know with iPhones you have to change the number in settings but when I try whenever I click save the sim number reappears. One solution they m...

Username5025 by • Established Contributor
  • 902 Views
  • 2 replies
  • 1 Helpful

Second number on phone

Hi All..I have an iPhone 12 Pro Max with the same number I've had since joining Orange then EE for over 30 years.I would like to know, if I can have a second number to use for business instead of having two mobiles? Thank you so much..

tsrobo67 by • Explorer
  • 5289 Views
  • 4 replies
  • 7 Helpful

Re: eSim

I have just signed up to a month by month sim only plan and ordered an ESIM which I was told would come via email? I’ve still not received it. How long do they generally take please 

Most solutions
More
Top Helpful authors
More