Re: Need replacement sim i lost

vanrico7 · ‎10-10-2022

Moved from o2 along with my number, but have lost my new EE SIM card so not sure what to do. I am on a pay as you go contract so buying a new sim is not an issue but I want to keep my number and can’t seem to find any useful information to sort this our so help please

XRaySpeX · ‎10-10-2022

@vanrico7 : Go to an EE shop with Photo ID & they'll transfer number, any SIM contacts & credit if applicable to a replacement SIM of correct size for free or phone CS for a replacement SIM for £1.50. It will come as a Combi-SIM with all 3 sizes as push-outs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

vanrico7 · ‎13-10-2022

L ordered a replacement sim several days ago how long should I expect to wait for the replacement

XRaySpeX · ‎13-10-2022

It's sent by 2nd class post.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎13-10-2022

Hi @vanrico7

The SIM card can take 2-5 working days to be delivered by Royal Mail.

Leanne.