Number not ported properly

Paul1313 · ‎12-10-2022

Hi, my number ported over to EE yesterday, but for some reason it still shows the temp number I had on my iPhone rather than the number I ported. My EE account shows the correct number. I’ve reset my phone, and also switched iMessage and FT off and on with no success. Also tried manually putting my number in settings but it won’t save. Any help would be appreciated?

XRaySpeX · ‎12-10-2022

@Paul1313 : It could take up to 24 hours to port fully.

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Paul1313 · ‎12-10-2022

Thanks for the reply, but I’ve had the sim in for 5 days now. I’ve had all the texts to say my number is fully ported over, yet it won’t change on my iphone🤷🏻‍♂️

James_B · ‎12-10-2022

Hi @Paul1313,

Welcome to the EE Community. 🙂

Did you restart your phone before reactivating Facetime and iMessage?

James

Paul1313 · ‎12-10-2022

Hi James, yep I tried that. Thought I’d tried everything, but finally reset the phones network settings, and this added my number to the phone. So things back to normal, thanks for the help folks😊

James_B · ‎12-10-2022

Glad you got it sorted @Paul1313 🙂

Thanks for the update.

James