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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Keeping old phone number

I've just got a new phone with EE and want to keep my phone number. I have obtained the PAC from my old provider, but I don't know how to/where to input this online in order to keep my old number? Any help would be appreciated as I can't seem to find...

KBagley by • Explorer
  • 1168 Views
  • 1 replies
  • 3 Helpful

Transfer of number from BT

I was persuaded to leave BT after many years and move to EE. I was assured that my old phone number would be transferred automatically since the transfer was "in house", but I am still waiting.I thought BT were bad, but have I made a big mistake?

Resolved! Re: Sim Card/ new phone

Hi,Just received my phone upgrade (moving from an IPhone 6s to a Google Pixel 4a) but there was no sim card included. Can I use the old sim card or is the new sim card shipped separately?Ralph

chevblue by • Investigator
  • 1303 Views
  • 4 replies
  • 3 Helpful

Resolved! Keep same SIM for SIM upgrade

If I upgrade my SIM for another 24 months with same phone and same number, do I need to change to a new SIM ?  When I do an upgrade by online, there is a delivery for SIM card.  Currently I have no contract for almost 1 year and have got a message ab...

APink by • Visitor
  • 899 Views
  • 1 replies
  • 1 Helpful

Change number

Hi, my current number has unfortunately, fallen into the wrong hands. Can I change this number, retaining the handset and package?  Thanks    [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Changing EE sim over and ordering new one

I can’t see anywhere on my EE to order a new electronic sim - I have a new iPhone and it won’t transfer over. I also live in Dubai which is maybe why it’s not working however I always keep my UK number as my WhatsApp. plesse can someone help  

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