SIM cards & Porting

eSim failed to activate

I downloaded the QR code thru EE app on separate device, scanned the QR code on the Apple device, I was adding the eSim to. Followed the prompts, final stage stayed at "activating" and the numbers was listed as all "00000000"'s after about 10 minutes...

Porting from Giffgaff

I've just had my number ported from Giffgaff to EE, When I send texts or make a call the number I ported from giffgaff is what comes up on the recipients phone. Incoming calls however were being diverted to Giffgaffs voicemail so I put my old sim bac...

Resolved! Port

Hey i want to port my o2 sim to ee , can you please guide me how can i do so

Resolved! I forgot my number

Hi I’m forgot my ee number

Resolved! PAC code

My contract ends on 13th April. When should I use the PAC code request to change providers as I am confused over the 30 days notice period.

Resolved! contact EE

myself and my husband have just renewed our contracts with EE. We both want to keep our numbers but today a sim has come through the post. do we just dispose of this?

New Sim not arrived still waiting since 4/3/23

@Waiting for a new sim after upgrade but still not arrived in post .

Transfer from BT - Number not ported

We have been transferred to EE from BT. The new sim arrived on Saturday yet the BT phone number has not been ported over yet and it is now Monday and we need the old BT number. When will the number be ported over?

Resolved! Phone cancelled

Phone has been cancelled. I need to request a PAC to keep the same number if possible with a different network.

No service

I have lost my service completely for no reason. Also my new SIM card can’t be used. My iPhone 6plus doesn’t have a sim tray just two holes side by side?? Help please

SIM cards & Porting

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