SIM cards & Porting

trying to transfer old number to EE but form not available when clicked on

activated pay monthly SIMTrying to get old number transferred over but when prompted to complete online form to do this the form is not available.Any help appreciated. thanks.

Resolved! Puk code

Hi I can not find my Puk SIM card and I would really like for EE to give me one please my phone number is xxxxxxxxxxxxxx would love a reply thank you [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! number move from Vodafone to EE

Hi therei need to move my Nunber across from Vodafone to EE. I have the PUK code and I’ve requested to move but I keep getting blocked and it’s not letting me move. Can anyone help or advise Thanks

keeping old number but "new number" is not a uk number?

Hi i want to keep my old number so i followed the instructions and got my PAC code however i am at that stage where to include your new EE number i got through my sim card but it's saying its not a UK number when it's clearly the number i was given.

PAC Code issue

Hi thereI bought a new phone and contract in store yesterday and gave the PAC code from Vodafone to the customer advisor. The sim card in the new phone seems to be activated to make calls but the phone number has not moved across despite it being ov...

How do I get a replacement sim card (pay-as-you-go)?

I purchased two pay-as-you-go sim cards that I use in my business. These two sim cards or more specifically their numbers are closely related and my business promotes them always for WhatsApp communication.Unfortunately, I lost one of the sim cards. ...

Physical SIM to eSIM - Verified by Visa (3D Secure) Fails - Card Blocked

I've had a few unsuccessful attempts to get through to technical support had to jump off after 30+ mins waiting.I changed my physical SIM to an eSIM using the MyEE site. Went through without issue, for a while in the phone the SIM details showed a nu...

Resolved! eSIM QR Code not working

So I just upgraded my monthly contract to a SIM Only plan and bought a Pixel 6 unlocked directly from Google. On receipt of the new phone, I've deleted the eSIM from my existing phone (pixel 4) then ordered a replacement online through my EE (digital...

New sim

I lost my phone and ordered a new phone and a replacement sim. Sim arrived yesterday and I inserted it in to my phone but there is no signal. Due to my old sim being lost my new sim which arrived states that I should just insert the new one and it sh...

Number porting with EE - How to keep your number when switching mobile networks

If you’re porting to EE, or moving to another network, you’ll need to get a PAC or a STAC depending on if you want to keep your number. Moving to EE? If you’ve got a PAC from another network and you’re looking to move your number to EE, you can...