SIM cards & Porting

Old number not ported to EE

I had requested to port my number to EE. Yesterday my existing number stopped working from my previous mobile service provider. My EE temp number also stopped working. This mean I can't make calls anyone including 150. I reached out to EE customer s...

Problem activating eSim on new line.

Read morei recently opened an additional line and contact for a family member but the phone didn't come with any sort of SIM or eSIM nor was I emailed or swish why instructions. The new phone had nothing preloaded either so in the end, I requested a...

Help needed to activate a new SIM for my upgraded phone

Hello. I have just received a new phone (upgrade). I want to activate the SIM but when I click on the "activate your new SIM" link I get a message saying "Sorry! We couldn't find that page". Any idea what the problem is?

Resolved! Second Sim for wife

Hi is it possible to get a second sim for my wife? I want to share my data with the second sim. Now Im using 150GB per month and 24months contract.

Resolved! Transferring my number

HiI recently brought a sim only contract with ee and gave my pac code to transfer my number. What is the current process?

Resolved! How keep my old number in the EE sim

Old ported no. Not showing when calling

Hi. I ported my old no. From Vodafone to ee. All up and running and showing my original no. On my ee account but when I call people my caller ID comes up on their phones as my ee no. that I was given before it ported to my original no. So the people ...

Re: Transfer number

I want to transfer away from EE to Smarty how do i do this,

Phone number

I have entered the PAC code and my old number was supposed to be transferred. However, when I put the new SIM Card a new number has shown. How can I get back to my old number?

Transferred from BT Mobile

I have just upgraded my BT Mobile package and they have transferred me to EE.I received and fired up the EE SIM card this morning. I was told by BT that I would not need the PAC code they sent me as my old number would be ported across automatically....