cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Phone calls muffled

Fletchermlf68
Explorer

For the last 6 month all my phone calls the people can not here me the call is muffled and broken but I can hear them 

texts are ok

i have had my phone checked with an apple shop   and my phone is fine and I have put my sim in a different phone and these calls are muffled so it must be my sim 

I think I need a new one sending out 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @Fletchermlf68 

Thanks for coming here. 

You can order a replacement SIM card to see if this resolves the call issue for you. 

Please see our How do I swap my SIM or get a new SIM? Help page for details on how to order the SIM 🙂

Leanne.

View solution in original post

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Fletchermlf68 

Thanks for coming here. 

You can order a replacement SIM card to see if this resolves the call issue for you. 

Please see our How do I swap my SIM or get a new SIM? Help page for details on how to order the SIM 🙂

Leanne.