Have transferred my mobile no from Bt and have not had any service since thursda

[Katie_B]

Hello @crossterry.

Do you have no service on your EE SIM or BT SIM?

Katie

[crossterry]

Thanks for getting replying to my question.I have sent both my wife’s and
mine pac no to EE and have not had any service since thursday

[James_B]

Hi @crossterry,

Welcome to the EE Community. 🙂

Are you now using your new EE SIM cards? Are your BT SIMs still active?

James