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Switching back to sim card after 24 hours with an esim?

P1pp5
Investigator
Investigator

‎02-08-2023 07:26 AM

I switched from a physical sim card to an esim in order to try out a new device.

I have decided to reject the device and so now need to revert to the physical sim card.

How do I do this with the original sim card without having to order and wait for a new sim card to be posted?

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎02-08-2023 08:24 AM - edited ‎02-08-2023 08:26 AM

@P1pp5  You’ll need to request a replacement sim your original sim can not be reactivated. 

Why didn’t you just put your sim in that device?  You don’t get anything from using an eSim. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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