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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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New phone no sim

I have just joined EE due to having my broadband and tv through BT. I took out a sim plan and a phone plan. My phone has been delivered now but no SIM card with it? Is this normal and does the sim get delivered on another day or separatelythanks   

Resolved! not active more than 6 month sim

Hi EE community, I moved to another country recently and not using my  EE sim card for a long time,but all my social network accounts are linked to my account. Can I restore my EE phone number? If i have unpaid debt I will repay. But I exactly need m...

Komil by • Investigator
  • 1072 Views
  • 7 replies
  • 4 Helpful

Stolen phone New Phone SIM card woes!

Hi guys,I had my iPhone nicked on Friday, went to ee store started a new phone contract ( I was sim only. ) the guy said I would keep my old number and that would disable the sim in my stolen phone. Also said I would be able to use new phone new sim ...

Resolved! eSIM transfer not supported

I’m unable to get new work iPhone up and running with new eSIM. The eSIM has been activated by the call centre so next step was to scan QR code.  But when going into settings and mobile service, it’s saying data transfer not supported for my number a...

Peatc02 by • Investigator
  • 3754 Views
  • 7 replies
  • 0 Helpful

Resolved! Port Mobile Number to PAYG Sim

Hi,Wish to port my number to my EE PAYG sim.However, I do not have any credit on the account at the moment - the sim is still liveDo I need credit and if so, how much?TIA

Resolved! Texts I send are showing the wrong phone number

I recently moved from O2 to EE, got my PAC code, and successfully ported over my longstanding 0794 number - as far as phone calls are concerned, both incoming and outgoing.And my incoming text messages to my long-standing 0794 number also arrive succ...

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