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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Port complete but can’t make or receive calls

I’ve had a text to say my port is complete but still can’t make or receive calls. Switched the phone off and on again numerous times but still not working. This is very inconvenient, how can it be resolved? Can’t call EE as I can’t call out! 

WRmurph by • Visitor
  • 355 Views
  • 1 replies
  • 2 Helpful

Resolved! Get PAC without being able to text message?

I've moved away from EE because they charge for EU roaming. But I'd like to transfer the phone number except that it doesn't seem to work because I haven't used it for a few months, so I can't send the PAC request text. Thus I need an alternative met...

David888 by • Investigator
  • 1036 Views
  • 1 replies
  • 2 Helpful

Text message

Hi, recently I buy a Iphone and convert my lyca mobile number to EE. Very unfortunately, it is working but I cannot receive any message if anyone send me message. I try restarting my phone but it won not work. Plz anybody has similar problem. Answer ...

Awlad by • Explorer
  • 433 Views
  • 3 replies
  • 0 Helpful

eSim activation

hi, i signed up earlier today and opted for a esim to get set up straight away. ive had the email to activate and it says to login and wait for the prompt to set up esim ! im not getting anything just lets me log in and no mention of anything?

andy20x by • Investigator
  • 1694 Views
  • 5 replies
  • 2 Helpful

My SIM card stopped working 4 weeks ago?

Has anyone else experienced this?I went to sleep after texting a contact, the next day my EE SIM card stopped working.I've taken it out, put it back in many times. The sun card is 8 years old, so I'm guessing that's relevant.I haven't had the opportu...

Lilbob by • Visitor
  • 298 Views
  • 1 replies
  • 0 Helpful

Absolute Nightmare with EE

So a week ago I attempted to move my hubby's phone onto the family account. As part of this we upgraded his and my phones. EE were supposed to Port his number onto the new SIM that came with his phone but the person who did it completely messed up an...

lubyben by • Investigator
  • 437 Views
  • 3 replies
  • 1 Helpful

new SIM/no service

just been given a new [old!] phone by my new employer and a SIM card in an envelope. put the SIM in, put the PIN in it as per the piece of paper and - nothing, no service. switched it off/on again. don't know what the phone number is but obvs have th...

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