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The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Smashed I phone 13 no sim

Hi, my daughter has smashed her i phone 13 to bits, it has no sim.  We have an old SE how do i connect her number and data to the SE phone? I have no idea...  Her upgrade is due May. Thank you

Abersoch by • Investigator
  • 400 Views
  • 1 replies
  • 2 Helpful

Resolved! New customer - need eSIM

Hi thereI'm a GiffGaff customer with an eSIM on an iPhone 16 Pro Max.I just now created an account with EE for an Unlimited SIM plan / £27.00 / 24 months.But when I signed up there was no option to ask for an eSIM?It says a physical sim will be sent ...

sleepykaz by • Investigator
  • 2796 Views
  • 8 replies
  • 7 Helpful

EE won't give me a PAC code

Good evening everyone I'm hoping someone can enlighten me and explain to me and give me an explanation. My contract expires in 12 days and I have already given EE 30 Days Notice due to not agreeing on a new contract so today I requested a PAC code an...

Dazza1504 by • Investigator
  • 7048 Views
  • 8 replies
  • 2 Helpful

Resolved! eSIM Help

Hi,  Ive converted my sim to an eSIM. I now have no signal and keep getting error activating messages. I’m trying to do this via EE app, additionally but they’re trying to text me a code but I can’t get this with no signal. I had no signal issues pre...

Resolved! Convert my nano-sim to esim

Hi friends,I have just started using the new iPhone and I want to convert my ee nano sim to eSIM in order to use my ee number. And I can not find any ‘covert to eSIM’ settings that can help me.Bests,Dean

deanyin by • Investigator
  • 1000 Views
  • 3 replies
  • 1 Helpful

Converting to esim

Hi,I live most of my life overseas but fly in and out of the UK to visit relatives. I have always kept an EE sim in my phone for when I come back. I think I have been with EE almost since day 1. Of course, I use pay as you go with I just upgraded to ...

Phone not working ?????

My mobile phone isn’t working.i spoke to someone yesterday and reported that I HADNT ordered a replacement e-sim so this was blocked and an investigation started into where the request came from.today my phone isn’t working and I can’t even call 150 ...

JORBIE by • Visitor
  • 390 Views
  • 1 replies
  • 1 Helpful

eSIM

I received my new phone today and I could not transfer my esim over, now neither device has a sim in it. Have been trying for hours now its not on either so I can’t even order a new one without waiting on the phone for an hour too speak too someone. 

Wyremill by • Visitor
  • 451 Views
  • 1 replies
  • 0 Helpful
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