SIM cards & Porting

New Sim unable to make calls

I recently moved my mobile plan from o2 to EE.My new sim arrived this week and I was able to text and use data using the interim number, but not call.My number completed the transfer this morning, and I can still only text and use data and I can't ma...

Resolved! EE Sim

I recently applied for a mobile sim plan in EE. And I currently have a Lebara sim. How do I retain my current number?

Resolved! Transfer eSIM from an Android to Android (didn't offer during setup/transfer to

How do you transfer an eSIM from an Android to Android? On the move to new phone, there was no option to transfer the eSIM over.I'm now stuck....going to eSIM option on new phone, it says the operator in this region doesn't allow transfer or somethin...

internet not working

just got my new sim put it in my phone its letting me call and text but my internet is not working

Just switched from Sky - number not ported across yet

Hi. Swapped new EE sim onto existing iphone having done the transfer number PAC from Sky.It's been a couple of hours since and phone is working but with the new sim number not my original number I want to keep. Does this process take time for EE to p...

Account and Porting issues

Hi,I am an existing Broadband customer, and decided to add my and my wife's number to EE to take advantage of the existing customer discount.My number (1) has transferred over successfully and is working fine. I added my wife's number to the account...

Hi I got a message from EE, that I moved

Hey I got a message form EE, I moved from my previous address so I want to change my address

Re: No sim service

Recently had an EE Sim 3 days ago yet until now, 4th day, still NOT GETTING 3G/4G signal. All I get is 'NETWORK UNAVAILABLE'! I've checked on the Coverage Checker. It shows 'Good Coverage'!! I've switched OFF and ON my mobile phone; took out the sim...

SIM card

I bought a sim card from Sainbury's. I tried to activate it but it didn't work. You can't easily access any transactions on your website. When I call 150, it's very hard to connect and as a result, the card wasn't activated. When I called 150, I boug...

Sim not provisioned

I have an sim card for a phone that hasn't been used for a few months. The number has been reactivated recently but it still says sim not provisioned when I put the sim in my phone. Can you help?

SIM cards & Porting

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