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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Help

I need help.I changed over to EE from Vodafone last month. Firstly, my QR code would not work and I then found out I was not on the correct contract. I was then sent a physical sim on a new plan (with the extras I required). In addition, I wanted to ...

Dawnr897 by • Visitor
  • 581 Views
  • 1 replies
  • 0 Helpful

Sim not provisonised

Hi all. I have just taken a new contract out to place into a new unlocked phone. I was sent an esim but it was not compatible with the phone so I got in touch with EE and they sent me a replacement nano sim. When I put the nano sim into the phone it ...

Kirian90 by • Visitor
  • 493 Views
  • 1 replies
  • 0 Helpful

Leaving EE PAC Number

I'm trying to get a PAC number from EE but going round in circles, I can't do this from the website, it says the service is not available at the moment.  I've tried to text PAC but it says that this is not available due to my account status and tells...

MobOt by • Visitor
  • 1425 Views
  • 4 replies
  • 1 Helpful

Calls being diverted to ee, no texts received

3 months ago I ported my phone number to vodaphone, stayed with them for 30 days before porting my number over to id mobile. My problems are, I can only receive calls from three mobile networks, such as id mobile. All other calls are being informed I...

Lee555 by • Visitor
  • 490 Views
  • 1 replies
  • 0 Helpful

Resolved! Porting number from Three - is this normal?

The online form on the EE site would not accept my PAC, so I called up and the lady took the details over the phone. She confused me a bit by saying I need to make a call now, from the temporary EE number, and someone has to answer; and then I need t...

martin2345uk by • Established Contributor
  • 1019 Views
  • 5 replies
  • 2 Helpful

Resolved! Sim for iPad

Hi I’ve just purchased a new iPad and would like a SIM card that’s attached to my phone 

Resolved! Connecting to EE

HiI have 2 phones on my account; my son's and myself, mine is an iPhone 13, but we have a problem with my son's iPhone 11. It can connect to wifi and everything that runs on the internet is fine but it isn't seeing EE, I ordered a new replacement SIM...

melbs1974 by • Investigator
  • 518 Views
  • 1 replies
  • 1 Helpful

New phone no sim

I have just joined EE due to having my broadband and tv through BT. I took out a sim plan and a phone plan. My phone has been delivered now but no SIM card with it? Is this normal and does the sim get delivered on another day or separatelythanks   

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