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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! STAC QUERY

Hello was wondering if I would be able to get advice.ive just recently joined EE from another network and I used a STAC code as I wanted to change my number.  It’s been a few days now and on my old phone I’m still contracted with my old network which...

AM141 by • Explorer
  • 363 Views
  • 2 replies
  • 0 Helpful

Selected ESIM instead of putting in Physical Sim

Hi, I was setting up my new Iphone 14, and selected esim by mistake, whilst I had my physical sim in my old Iphone 12.  Now I cannot make calls or receive calls and says I have no service. Please help me to recover from this issue.

Ghost80 by • Visitor
  • 338 Views
  • 1 replies
  • 0 Helpful

Re: eSIM

My husband is having the exact same issue today - infuriating! Please let me know if you manage to sort this!

Resolved! Need PUK code unblock phone

Hi I am trying to set up an old mobile phone for my daughter but it was locked. I got the IMEI number and entered it into the unlock device section of the EE website. I was then given a code to unlock the phone but this did not work. Unfortunately I ...

eSIM

I’ve just today cancelled my contract with another company and signed up with ee- using this new eSIM. To note: I am keeping my number which says it will be transferred over when my eSIM is activated. I received an email informing me of how to activa...

Unable to add e sim

Hi, I signed up for an EE E-Sim yesterday and I am moving my phone number over from Luca mobile.I have completed the transfer of number and have the confirmation email from EE that my E-Sim is ready, although in order to activate my e-sim I need to c...

Terry106 by • Investigator
  • 711 Views
  • 5 replies
  • 0 Helpful

Porting Number To EE

When I read about porting number to EE it seems to suggest will be done within 24hrsI got PAC code from Vodafone on 2nd May and gave to EE same evening.text this morning (3rd May)“Hi from EE your port will complete on 07/05/2024”How come it’s to take...

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