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Order replacement sim

knight57
Investigator
Investigator

How do I order a replacement Sim?

15 REPLIES 15
Chris_B
Grand Master
Grand Master

@knight57  you can go to A EE store with photo ID, or you can call customer services and request a replacement SIM card.  

Thank you Chris but was hoping this could be done online as this was the channel I used a few months ago before EE updated their website.  Can't find the basics on here now. Very frustrating 

Leanne_T
EE Community Support Team

Hi @knight57

Thanks for coming here. 

If you still have the SIM card to receive the PIN code needed, you can order the replacement SIM here once you log into your My EE account. 

Leanne.

Didn't have that option before but contacted EE and this is now enabled. 

Leanne_T
EE Community Support Team

Thanks for letting me know @knight57

Leanne 🙂

The link provided does not work.

Leanne_T
EE Community Support Team

Hi @crazeydave

Please see our How do I swap my SIM or get a new SIM? Help page for full details on ordering a replacement SIM card. 

Leanne 🙂

Khan678
Explorer

Hi

Khan678
Explorer

Hello