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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Esim abroad

I have a physical sim for my uk number but would like to add an Esim for use in India. How do I go about this? Clear and basic Information on this is hard to find. Thanks 

Sim Card in not detectable in my phone

Hi everyone,My SIM card stopped working around 1pm today. My phone said that there is no SIM in my phone so I have no service at all.I have restarted the phone, removed the SIM and gave it a wipe, updated the iOS version on the phone and tried the SI...

Kelso100 by • Visitor
  • 273 Views
  • 2 replies
  • 2 Helpful

Resolved! Delay in getting new number

Is there a delay in getting a new mobile number? I contacted EE to request a new number. They asked for a PAC code (i think that's what they called it?).I'm still waiting for my new number to be activated, so unable to make or receive any communicati...

Pat1300 by • Investigator
  • 283 Views
  • 3 replies
  • 3 Helpful

When will my number port?

I ordered my SIM only plan on the 1st, arrived a few days ago. I’ve had no communication on when my number will start porting over apart from the original order email that says it’ll port within one business day which hasn’t happened. Tried calling c...

Poor Customer Service

Is anybody else experiencing poor customer service from BT/EE and feel like they are being fobbed off at every opportunity?Has anybody managed to successfully register a formal complaint in the last four weeks?Are you experiencing wait times of over ...

Resolved! Moving my number from O2 to EE

Hi all. Getting a phone for my daughter who is on O2 at the moment. She's going to move over to EE with me so we can share data. The process then, is to get her a device on my plan, use her old device to get the PAC code, and then what? I've seen a "...

Resolved! Number port

Hi, I ported my phone number over today and now cannot use mobile data or call/text. I have had the confirmation text however my old sim shows up with my personal number and does not work with mobile service “failed service authentication”The my new ...

B_white2 by • Visitor
  • 238 Views
  • 1 replies
  • 0 Helpful

Number porting

I received my text to say number would be ported by 6pm, nothing happened. I called EE and they said it would be by midnight, it's still not working. I've tried all the usual switch on/off, remove SIM reinsert SIM, change number in phone. I've been a...

SSH2 by • Visitor
  • 233 Views
  • 1 replies
  • 1 Helpful
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