SIM cards & Porting

Sim activation

I've received my phone 3 days late, and spent best part of 10 hrs setting it up. The last 2 hours trying to activate the SIM. EE suggests it will send texts, but these are not recieved because the phone is not activated it seems, then once attached t...

Using an E Sim for dual numbers: Uk and NZ

I have I phone 11 Pro and a monthly plan with EE.Am currently in New Zealand and want to add my NZ e sim into my UK phone so both numbers are in the phone.The NZ network provider has been unable to do this. How can I know if  my UK phone is locked ?E...

Tried porting my number across.

Im in the same boat. Tried porting my number across. EE screwed it up, blaming O2 who have told me they have send all the required files to EE twice now. Been with complex team 4 days. Literally been told 4 different things now and that once it's wit...

Hello

SIM card disconnecting

I recently used an eSIM from EasySim global for use in Iceland.  This worked well as it had before but this time when I’ve returned to the UK my Primary sim keeps disconnecting.  I have been home 24 hours and I have had to turn my phone off about 6/7...

E-sim

Hi, curious about something. If EE is struggling to get a physical EE sim card to my address. Am i able to request an E-sim?

Transferring EE number to new EE account

My partner and I have signed up for a joint account with EE - 2 phones and BT Internet. My partner came over from 02 and has switched his number over fine but when  I try and swap my EE number to my new EE sim we are told we need a credit check which...

Esim

HelloI was told that my e sim would be active at 5pm today, not received any text or email, instead my physical Sim has been blocked , e sim had not been activated either,what am i supposed to do , any help will be much appreciated