SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Download esim from app for Apple Watch

I had an Apple Watch esim assigned to me via sales on the phone because I could not create it myself, waiting for the QR code in the post. I see the esim is available in the EE app for me to download. It gives me the option to ‘download it to this de...

Unable to Unlock EE Phone

Hi,I want to move my old Samsung Galaxy Note 8 (EE) on to another user, but I am unable to unlock it. to use on another network.The message when a different SIM is inserted is "sim network pin blocked enter sim network puk" however, the SIM is not lo...

Pam_Bull by Visitor
  • 435 Views
  • 1 replies
  • 1 Helpful

Leaving giffgaff to ee

I'm leaving giffgaff to EE NETWORK. ************ is my giffgaff Number and my pac code is ******** My EE NETWORK Number************* But I love to retain my giffgaff Number *********** Thanks    [mod edit: please don't post personal details on the fo...

Walexy_2 by Visitor
  • 8535 Views
  • 6 replies
  • 5 Helpful

Resolved! Just bought a SIM.

I just bought a SIM deal and used a PAC code to keep my current number. When do I receive the SIM or eSIM so that I can start using calls, texts and data? 

Prabjyot by Visitor
  • 415 Views
  • 1 replies
  • 1 Helpful

Resolved! Unable to add a new product to my account

Hi. I’ve just transferred from O2 to EE mobile as a BT broadband customer (this week). I’ve got 2 other lines with o2 that I intended adding to my EE account. I’ve tried doing 1 today & after going through log in etc I keep getting a message saying I...

Les01889 by Investigator
  • 582 Views
  • 2 replies
  • 1 Helpful

EE sim card activation

I have just set up my sons new iphone, upgraded from iphone 11 to iphone 13.  I have inserted sim card from old iphone 11 into the new iphone 13 but I don't think it is being recognised!  Any ideas?

af300506 by Established Contributor
  • 785 Views
  • 6 replies
  • 3 Helpful