SIM cards & Porting

Resolved! Download esim from app for Apple Watch

I had an Apple Watch esim assigned to me via sales on the phone because I could not create it myself, waiting for the QR code in the post. I see the esim is available in the EE app for me to download. It gives me the option to ‘download it to this de...

Unable to Unlock EE Phone

Hi,I want to move my old Samsung Galaxy Note 8 (EE) on to another user, but I am unable to unlock it. to use on another network.The message when a different SIM is inserted is "sim network pin blocked enter sim network puk" however, the SIM is not lo...

Resolved! Swithing from Vodafone and I end up with a 2nd contract and new number?

I decided to switch, gave my pak code and a week later went to check all was set up ok. It turns out all that happened is I got a new contract, with new number and my old contract with vodafone and number was also still running? So, when I try to cal...

Leaving giffgaff to ee

I'm leaving giffgaff to EE NETWORK. ************ is my giffgaff Number and my pac code is ******** My EE NETWORK Number************* But I love to retain my giffgaff Number *********** Thanks [mod edit: please don't post personal details on the fo...

Resolved! Just bought a SIM.

I just bought a SIM deal and used a PAC code to keep my current number. When do I receive the SIM or eSIM so that I can start using calls, texts and data?

New to EE Sim card arrived today but cannot activate it

hi I’m new to EE on a new 24 month contract I received the SIM today by DPD and cannot activate it via their website. Spoke to technical they didn’t have a clue so they had to put me on hold to speak to a higher up tech got back to me and said it can...

Resolved! Unable to add a new product to my account

Hi. I’ve just transferred from O2 to EE mobile as a BT broadband customer (this week). I’ve got 2 other lines with o2 that I intended adding to my EE account. I’ve tried doing 1 today & after going through log in etc I keep getting a message saying I...

Resolved! Last time my mobile lost .i want now same number replacement plzz

Thanks

Resolved! Old number not transferred properly

Hi did you get this sorted as im having the same problem

EE sim card activation

I have just set up my sons new iphone, upgraded from iphone 11 to iphone 13. I have inserted sim card from old iphone 11 into the new iphone 13 but I don't think it is being recognised! Any ideas?