Can not activiate my replace sim as I ost my old sim

[YYOBAY]

I lost my old SIM card so ordered a replacement, which arrived 20days before. But I still can't acti ate my replace sim even my son go to the shop and call 150 many timesAs I am not in town But I need it to operate my bank accout How can you urgent help??

[Chris_B · Accepted solution]

@YYOBAY  Only the account holder can speak with customer support about getting the sim activated.   If this was a replacement sim and you requested a replacement because of a lost sim it should already be good to go.  Please read THIS    Out of town ?  If you’re outside the UK you can not activate it while outside the UK. 

[YYOBAY]

Hi

Thanks for you replied$

I am in oversea but My son holding the replace sim that he is in uk.

I want he activate the replace sim and get the sms for me .

How difficult in it !

Can you help??

[Chris_B]

@YYOBAY  You’ll need to speak with customer support yourself.  This is a public forum not customer support and I don’t work for EE so can not help you activate it.