SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! stac is not correct

Hi, it is my first experience with EE - just bought a new SIM card - at it is VERY frustrating. I want to keep my number from the old operator but in the EE form they say that both my PAC and STAC are not correct. I am copying from the message in the...

irene333 by Investigator
  • 592 Views
  • 20 replies
  • 15 Helpful

I’m in the same boat lebara still not working 

Sue523 by Visitor
  • 196 Views
  • 1 replies
  • 0 Helpful

Resolved! Number Porting

Hi,I have read a number of posts already on the number porting process and some of EE's own help articles which were confusing slightly.I am here because this old brain would just like to get some clarity if I can please?I got my EE sim Saturday morn...

Derek_W by Investigator
  • 1182 Views
  • 13 replies
  • 2 Helpful

Porting old number to EE

I bought a PAYG phone with an EE SIM and am trying to port my old number from Three. I have the PAC code and am filling in the online form, I'm receiving the authentification text but then when I enter the old phone number there is a message saying i...

Resolved! Cannot make or receive calls on new EE sim

Hi, I have recently moved from O2 to EE on my iPhone and transferred my number, texts are working, I can send and receive thes  but I am unable to make or receive calls (even to the 150 number) I have checked the network and number by texting EE to c...

Jcdddx71 by Investigator
  • 338 Views
  • 4 replies
  • 5 Helpful

Resolved! Number Transfer

i recently transferred from giffgaff to Ee yesterday and bought new phone on contract, i recieved a text from EE saying my number transfer has been complete but i dont have any service, any data. when i turn my wifi off it tells me that the mobile da...

demdem1 by Explorer
  • 325 Views
  • 3 replies
  • 2 Helpful

number transfer

I submitted an order for a new sim card online, im changing from sky to ee so i entered a pac code to keep my current number.i received my sim card today but it does not have my current number on it?how do i fix this, what do i do, i need my number!

Resolved! Re: I lost my sim card

Hi good morning I lost my sim my number is ********** [Mod edit: removed personal details from the forum]

Maida1 by Investigator
  • 194 Views
  • 1 replies
  • 1 Helpful