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The place to ask your questions about SIM cards for any device. and porting your number

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Numbers originally stolen and ported to Lyca

I'm having exactly the same problem. Numbers originally stolen and ported to Lyca. Got numbers back to EE on 9/6 however still cannot receive OTP from certain site (HMRC being example). Fault raised with EE but seem to be getting no where. 

steve541 by • Visitor
  • 536 Views
  • 1 replies
  • 1 Helpful

Resolved! SMS

Hi EE Team,I have an active EE SIM ******** I topped up £5 , but I’m not receiving any verification SMS from WhatsApp or other services. Can you please check if there's a block or issue on my number regarding international or short-code messages?Than...

OMAR1122 by • Explorer
  • 1597 Views
  • 10 replies
  • 8 Helpful

Resolved! Unblocking phone

Hi can someone help me unblock my phone from ee. I put a different network carrier sim in my phone and it said sim network pin blocked. Enter network PUK. I asked the other sim network for the puk network and that didn't work. Said I should contact E...

Phone number

Hello, I transferred my phone number over to a different phone and then realised that phone wasn’t working properly so then swapped my SIM card back to my original phone, however I didn’t transfer my number back to my original phone when swapping bac...

Neve7 by • Explorer
  • 552 Views
  • 4 replies
  • 3 Helpful

Resolved! Sim card

I have recieved a new sim card and put it in my phone. Did not realise that old sim was needed to activate this. Old sim car dcame out quite quick when taking out and is now lost. How do i activate this

Switching to EE

Good evening,I recently switched to EE from another company and kept my phone number. The new SIM card I got had a different number, but my original number still worked. However, now I'm having trouble with iMessage and FaceTime. It seems like these ...

Resolved! SIM card

My phone wont pick up EE signal, took it to a repair shop and told me it`s the sim card faulty, could I have a new one and will I keep my number?

AL33 by • Visitor
  • 398 Views
  • 1 replies
  • 2 Helpful

Poor Customer Service

Is anybody else experiencing poor customer service from BT/EE and feel like they are being fobbed off at every opportunity?Has anybody managed to successfully register a formal complaint in the last four weeks?Are you experiencing wait times of over ...

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