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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! PAC code

I have 3 numbers on my account and want to move them all to a different network provider. I only seem to be able to request one PAC code. How would I get the other 2?Thanks! 

Hl33 by • Visitor
  • 726 Views
  • 5 replies
  • 3 Helpful

Resolved! Pac code in different names

Hi,I'm looking to take a second line out for my wife and transfer her number across from O2 with a pac code. But her account is in a different name to mine will the pac code still work? 

Resolved! Reopening account after switching to other provider.

Good morning,I was EE customer (sim only - last contract) from 2016 to Dec 2024, then I have switched/ported my number to 1p.Since then I switched my broadband from BT to EE as tempted with the possible deal on broadband and sim only contracts.I mana...

Resolved! Esim - new phone

I live in the USA & I use an Esim with  a UK number on my Samsung phone for when I travel to the UK. If I change my phone to another Samsung device will my UK Esim number transfer to my new phone if I use  the Smart Switch app?

GeoffDR by • Visitor
  • 568 Views
  • 3 replies
  • 4 Helpful

Resolved! E SIM no service since update

My eSim is not working since this mornings update- unable to call or use data. Also unable to access the SIM in settings as it's greyed out. WiFi calling also disabled so can't call EE help. And can't find an EE live chat for tech support .. I've con...

Resolved! SIM card

Hello, my partner has lost his SIM Card and I was wondering how I would be able to get him a new one.

Els305 by • Visitor
  • 305 Views
  • 1 replies
  • 1 Helpful

Resolved! SIM not provisioned

Good morning, I've recently moved both my partners and my mobile accounts to EE and have been able to port my partners number across (her phone is working fine). My phone though isn't - I've received the same messages that she has but mine is showing...

Woody629 by • Visitor
  • 591 Views
  • 1 replies
  • 2 Helpful

Resolved! Temporary number?

When I joined ee I ported my number in - no problem at all whilst using my old Samsung S22 Ultra. This year I treated myself to a brand new Samsung S25 Ultra. Since setting my new phone up the temporary ee number shows in the sim section of settings....

mjh1234 by • Contributor
  • 890 Views
  • 9 replies
  • 8 Helpful
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