SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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EE sim card activation

I have just set up my sons new iphone, upgraded from iphone 11 to iphone 13.  I have inserted sim card from old iphone 11 into the new iphone 13 but I don't think it is being recognised!  Any ideas?

af300506 by Established Contributor
  • 796 Views
  • 6 replies
  • 3 Helpful

Pay as u go sim

hi I lost my phone and have orderd a new sim online several times sim dosnt arrive, I really need that number and sim to access my iCloud, am registered with ee 

EE SIM only

I took out the EE SIM ONLY contract.It arrived and I can't activate it.I have no network/signal available on my new ee sim

SIM activated but still awaiting delivery

The sim on my EE app has activated but my SIM card hasn’t been delivered , I ordered the ward Wednesday and it said it would come in 3-5 working days . Is my SIM card being delivered today as I’m not able to log into any tracking apps 

Jadie19 by Visitor
  • 373 Views
  • 1 replies
  • 1 Helpful

Resolved! Sims

Hi I have two sims but not sure which one is mine and which is my sons as both have my number on them 

Vic1986 by Visitor
  • 419 Views
  • 2 replies
  • 5 Helpful

Resolved! Esim qr code

I'm upgrading from pixel 7 to 9,  both on EE. Pixel 9 says I should be able to find a qr code thats been sent to me. But don't have anything in email, text, or package phone was received in. Anything I'm missing? Thanks!

Sim transfer

Hello I’m trying to transfer my eSIM from iPhone 15 to 16 constantly getting timed out message 

Clareg80 by Contributor
  • 391 Views
  • 1 replies
  • 2 Helpful

Resolved! my old number is not transferred

i tried to bring my number to EE but it’s not working, i used a different network provider before and tried to fill in the PAC in the online request form but it shows error

janisu by Visitor
  • 587 Views
  • 2 replies
  • 5 Helpful