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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Joining ee

Hi i want to join ee but i use my phone to call for my job would i be able to give EE a time frame to port me over or is this not possible 

Xijmes by • Visitor
  • 239 Views
  • 1 replies
  • 1 Helpful

Resolved! Issue can not make call and texts

New SIM only yesterday, received message to say set up on ee, reset phone (several times) but I can't make calls or receive texts - so I call 150 to try and speak to someone as I can only call over WiFi as have no call or text ability and the 150 aut...

Dave_S2 by • Explorer
  • 380 Views
  • 4 replies
  • 5 Helpful

Resolved! Porting my old number

Hi i have sent the pac code to EE to keep my old giff gaff number, the text says will be done by 18:00 today but now I can’t send any messages on wattsapp?is that normal ? What should I do? thanks 

PembsDan by • Investigator
  • 333 Views
  • 2 replies
  • 2 Helpful

Resolved! Esim abroad

I have a physical sim for my uk number but would like to add an Esim for use in India. How do I go about this? Clear and basic Information on this is hard to find. Thanks 

Sim Card in not detectable in my phone

Hi everyone,My SIM card stopped working around 1pm today. My phone said that there is no SIM in my phone so I have no service at all.I have restarted the phone, removed the SIM and gave it a wipe, updated the iOS version on the phone and tried the SI...

Kelso100 by • Visitor
  • 308 Views
  • 2 replies
  • 2 Helpful

Resolved! Delay in getting new number

Is there a delay in getting a new mobile number? I contacted EE to request a new number. They asked for a PAC code (i think that's what they called it?).I'm still waiting for my new number to be activated, so unable to make or receive any communicati...

Pat1300 by • Investigator
  • 314 Views
  • 3 replies
  • 3 Helpful

When will my number port?

I ordered my SIM only plan on the 1st, arrived a few days ago. I’ve had no communication on when my number will start porting over apart from the original order email that says it’ll port within one business day which hasn’t happened. Tried calling c...

Poor Customer Service

Is anybody else experiencing poor customer service from BT/EE and feel like they are being fobbed off at every opportunity?Has anybody managed to successfully register a formal complaint in the last four weeks?Are you experiencing wait times of over ...

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