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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Recycled phone number

Hi, Ive just been logged out of whatsapp, as i was using an old number for my whatsapp account i cant receive the 6 digit code to log back in. I still have the sim card, but Ive just found out that EE can recycle numbers so its being sent to someone ...

JakeT93 by • Explorer
  • 586 Views
  • 3 replies
  • 4 Helpful

Resolved! Esim

So I've received the new Samsung s25 ultra yesterday but I'm not sure how to activate the esim. I haven't got a qr code and the email tells me to go onto the website but there isn't a link for the esim just a widget to link a device which I can't do ...

Can't access old phone number

Hi, a little while ago I switched numbers with EE and I now have a new number, but that old number had the 2fa for my email account and it is not letting me in to verify my identity, what should I do? I need access to my old number. 

Resolved! Status of a number transfer

Hi,Yesterday early afternoon I filled the form to transfer my number from my current provider to EE (and provided the pac code). I got the email with order confirmation, but it wasn't very informative about what happens next and there was no further ...

Yaqana by • Explorer
  • 726 Views
  • 7 replies
  • 5 Helpful

Resolved! Proof of replacement sim

I recently lost my mobile on 20th January  immediately I called you customer service care and i told about lost of mobile they blocked my sim and mobile. I want a proof of replacement sim to submit my insurance assurant. Please send me through mail.T...

Resolved! Keeping new EE number after pac code transfer

Hi allI’ve recently switched to an EE sim-only contract from O2. At order check out I entered in my pac code to transfer my old number to the EE sim. The thing is, I’ve just received my EE sim, and the new number is so awesome that I’d love to keep i...

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