SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! New sim but different number

Hi everybody. I just changes to EE and ordered a sim card, made sure to go through the process of keeping my old number. But the new sim card arrived with a different number, and now I have no idea how to fix it. Is it a quick fix? Thank you,

Orange Sim Card

Hello, I have an old orange SIM card and I haven’t used in a while since I have lost all related information to the SIM card such as puk code and I don’t even remember the number I need the universal puk code for that number or orange to be able to u...

Resolved! E sim Activation

Hi, hoping someone can help. I've received  my new phone today and I'm a new customer. I chose to get an E-Sim, which I'm starting to learn might be a mistake. I haven't received any sort of sim activation  with the package the phone came in. Is ther...

Resolved! Old SIM card

I’ve just got a new IPhone 16 and used the eSIM transfer feature.  I’m now unsure of what to do with my old SIM card. Should I keep it safe somewhere or just throw it out?

Resolved! New IPad and old plan

Hi,I’ve received a new iPad as a gift and am wondering if it’s possible to transfer my current EE iPad plan onto it. My current EE iPad is a very old iPad Air and my new non network iPad the a new iPad Air.Any help would be appreciated.

kwadie69 by Explorer
  • 362 Views
  • 3 replies
  • 3 Helpful

Resolved! Change of number

I bought my son a new phone for Xmas. He was just on a giffgaff thing. I did that PAC number thing to transfer his number over. I’ve set up his new phone today but still shows his old number. Does this happen automatically?

GregM1D by Explorer
  • 308 Views
  • 1 replies
  • 1 Helpful

Moving to EE

Do you know how long porting takes? As I’m in the same situation moving to EE. I shared my PAC code 7 days ago but my number is still live with my previous supplier. Do I just use my new sim to activate the move?

Ellis2024 by Investigator
  • 487 Views
  • 6 replies
  • 4 Helpful

Sim Swap No 5G Can't Make Calls

Hello,I recently chose to move from Vodafone to EE. Signed the new contract, sorted the PAC code and everything. Today it was meant to switch over and now I can't make calls or use my data with my new sim. It's not quite 6pm yet but I assumed this wo...

TomMJ by Visitor
  • 330 Views
  • 2 replies
  • 0 Helpful