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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Can't make or receive calls

I'm not happy at the moment, joined EE as not happy with sky mobile - got a PAC number and gave that to transfer my number. Tried using my mobile and can't make or receive calls which seriously affects me and work. Can't call, email or chat !! How do...

Resolved! RCS chat

Hi I ported my 3 number to ee and it completed successfully but….….when I send an ordinary message ( not WhatsApp or Messenger) to my wife the wrong number appears on her phone, ie the number ee sent with their new sim. In RCS chat settings it shows ...

Resolved! Lost of sim card

Hi！I’ve lost my SIM card and I’ve made a phone call to ee to get a new one 2 days ago, staff said I will get my new SIM card today but I don’t , and I don’t have the reference number to track my order, what should I do rn?

Resolved! PAC code and leaving ED

I have tried to contact EE but the wait times are always excessive and after being on hold several times for at least 15 minutes I have given up.I have read how to request a PAC code but do I have to speak to someone to tell them I want to leave the ...

Liz43- by • Visitor
  • 638 Views
  • 2 replies
  • 3 Helpful

Resolved! Converting sim to eSIM for new customer

I’m a new ee customer so haven’t activated my sim as I have an iPhone 15 which doesn't support physical SIM cards, so wanting an eSIM. When I try and order a replacement on app it says I’ll need to confirm a pin they’ll send to my new number to set i...

Al165 by • Explorer
  • 652 Views
  • 3 replies
  • 2 Helpful
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