SIM cards & Porting

Resolved! esim won’t activate

Please help !!New phone upgrade transfer with esim went fine and mobile data was working BUT icloud transfer didn’t work so I had to reset the whole phone - obviously then lost the esim trying to then redownload/won’t activate went into the EE app an...

Resolved! Trying to call my husbands previously EE but now Smarty phone.

Hi my husband changed from EE to Smarty. If I try and call him it automatically goes to EE voice mail even though he's not with them now but my son ( on three network ) and daughter( on smarty) both can call him. Has anyone had anything similar.

Resolved! New sim but different number

Hi everybody. I just changes to EE and ordered a sim card, made sure to go through the process of keeping my old number. But the new sim card arrived with a different number, and now I have no idea how to fix it. Is it a quick fix? Thank you,

Orange Sim Card

Hello, I have an old orange SIM card and I haven’t used in a while since I have lost all related information to the SIM card such as puk code and I don’t even remember the number I need the universal puk code for that number or orange to be able to u...

Resolved! E sim Activation

Hi, hoping someone can help. I've received my new phone today and I'm a new customer. I chose to get an E-Sim, which I'm starting to learn might be a mistake. I haven't received any sort of sim activation with the package the phone came in. Is ther...

Resolved! Old SIM card

I’ve just got a new IPhone 16 and used the eSIM transfer feature. I’m now unsure of what to do with my old SIM card. Should I keep it safe somewhere or just throw it out?

Can't upgrade my SIM and buy a new one

HiI'm trying to upgrade my SIM card and I want to add a new SIM card but looks like shop doesn't work after I login. For upgrading I have information,,Sorry, couldn't fetch recommendations for you,,

Resolved! Re: eSIM download

I mistakenly deleted eSIM on my device and unable to install back

Resolved! New IPad and old plan

Hi,I’ve received a new iPad as a gift and am wondering if it’s possible to transfer my current EE iPad plan onto it. My current EE iPad is a very old iPad Air and my new non network iPad the a new iPad Air.Any help would be appreciated.

Resolved! Change of number

I bought my son a new phone for Xmas. He was just on a giffgaff thing. I did that PAC number thing to transfer his number over. I’ve set up his new phone today but still shows his old number. Does this happen automatically?

SIM cards & Porting

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