SIM cards & Porting

Esim activation pin message not being received.

I am trying to activate my ESim on my Galaxy s20, but to no prevail. It keeps sending me the pin but I am not receiving it, my ESim also shows 'Unknown Number' instead of my EE number. Can someone help?

Online Sim

Good Afternoon,I got a Samsung book from yourselves , however i have no sim. Can you please advise?Many Thanks

Phone calls not working

Hi, i have recently got a new phone and transferred the physical sim card over. it seems like my data and texts are working but i cant make phone calls as it says that any number i call is incorrect and it doesn’t let anyone call my number either

Re: Switch from Lyca to EE

I want to port my Lyca mobile number to EE and I have EE physical sim

Hi, can i order a 5g sim card with my current number?

I can now not make or receive calls

I’m having the same issue. Have you figured out a solution? 

Can’t make calls or be called after upgrading

Mines a iPhone 16 what I got today and it’s doing the same thing can’t call or recive calls is there a fix or should I go back to the EE store