Help me

Gabrielvd · ‎06-01-2026

I bought a new number and wanted to get a monthly plan. They ended up selling me a new SIM card, but I need internet now. How do I transfer it to my current SIM card? I can't wait for the other one to arrive. I'm very disappointed with EE. Everything is difficult!

Northerner · ‎06-01-2026

Hi @Gabrielvd

Please read below about transferring your number to EE:

https://ee.co.uk/help/mobile/getting-started/keep-my-number/transfer-my-number-to-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎06-01-2026

Hi @Gabrielvd

Please read below about transferring your number to EE:

https://ee.co.uk/help/mobile/getting-started/keep-my-number/transfer-my-number-to-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.