SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! Problem with number port

I have the same issue. Purchased contract online last Monday and provided PAC code with the contract. Got an email confirming successful order at 11am with mention of keeping my old number (saying that once I download my eSIM, my current number will ...

vamoose by Investigator
  • 2776 Views
  • 8 replies
  • 5 Helpful

Resolved! Sim

Hi i lost my sim card ee/bt how can i get a replacement?

Fizhcake by Visitor
  • 480 Views
  • 2 replies
  • 1 Helpful

Resolved! Bad experience

I’ve decided to move to EE. First I got email saying account was set up then nothing else. I called and it seems you can’t have an ESIM on a new account even though they offer the option.  Agent sorted it all out and sim came next day. I’m now left h...

Shipman by Visitor
  • 854 Views
  • 4 replies
  • 3 Helpful

Resolved! SIM IMEI

Hi, can someone from EE please help with a network / provisioning issue on my new phone?SIM: existing physical EE SIM (works perfectly in old phone)Problem:– After buying my new phone (Samsung Galaxy A53 5G) the back of the case looked like it was ta...

Olsont by Explorer
  • 2399 Views
  • 6 replies
  • 5 Helpful

Huawei watch 4 pro

I have just joined EE after cancelling Three contract due to getting a Huawei Watch 4 pro and EE being listed as one of the UK network suppliers that offer a compatible esim.I explained this to the sales agent when signing up over the phone and was a...

Delays in transfers from o2

I help out in the giffgaff community and there's a large ammount experiencing a delay in transfers from o2 Does anyone know if it's a similar situation with transfers from o2 to EE 

Resolved! Porting Issue

Hi, I recently transfered from O2, new sim inserted and followed the required steps and the porting process via text. Was told in the reply porting would be complete by now, I can call outbound but can't receive calls or texts. I've obviously lost my...

Pauluk85 by Visitor
  • 971 Views
  • 2 replies
  • 2 Helpful