SIM cards & Porting

Not receiving messages

I’ve been using this sim for around 4 weeks now and I had Tesco send me a voucher code but it never came through and every time I try verifying my phone number I can never receive the sms code 

Not receiving calls after moving from O2

My husband was with O2, he moved across to EE (mine and the 3 kids are under one account here) and since some calls don't come through.His phone is an iPhone 14, he uses an e-sim.  We have done the turn the phone off and on again, there is no 'do not...

I would like to save my new ee sim number

Can I recover my old EE number after Tesco Mobile deactivated it?

Hi,I recently switched from EE to Tesco Mobile and my number was ported over. Unfortunately, Tesco Mobile completely deactivated my account and my old number when I complained that their service didn't provided coverage in my area, so I can’t make or...

Still waiting for my PAC code

I requested a PAC code on Saturday as we are switching providers but have still not received it. Called on Monday and they said to wait 24 hrs still nothing. 

Upgrade

I decided to upgrade this summer and ended up getting a new Singsong S25. When it came I couldn't really get to grips with swapping the sim from my old phone. It all seemed a bit complicated really there didn't seem to be much help so in the end I di...