SIM cards & Porting

Resolved! My sim card hasn’t work. I called the company EE to change my previous number

I don’t know why after I requested to transfer my plan to my others number they blocked my number n I paid for that number 50£ I got receipt and everything please help me about this issue.many thanks

Resolved! Overseas on PAYG ESIM and bought a new phone, but unable to transfer ESIM

Hi All, i have moved overseas and just bought the new Iphone 16 Pro, tried transferring everything over to new phone.But my ESIM will not transfer over, is anyone been in this situation and able to help.I can't call the help number as it will be too ...

Resolved! How do I get live chat support

Hi, Ported my number from sky today can text but can’t make or receive calls. Do you know how I contact support? I texted 150 and they are going to call me back (which is not possible) or the app asks me to call them (which is inot possible) . Have ...

No signal

One week ago I changed from O2 to EE. I have had my SIM card for 3 days, but today I have no signal whatsoever. I can’t phone anyone and no one can phone me. I live in Lincoln UK. Can anyone advise please?

Resolved! Re: Lost my PUK code

HELP me with puk

Resolved! DO I NEED NEW SIM CARD AFTER UPGRADE

I have upgraded sim only plan, same 5g, just umlimited data, calls, texts. Do I keep same SIM card?

Resolved! Recycled phone number

Hi, Ive just been logged out of whatsapp, as i was using an old number for my whatsapp account i cant receive the 6 digit code to log back in. I still have the sim card, but Ive just found out that EE can recycle numbers so its being sent to someone ...

Resolved! Esim

So I've received the new Samsung s25 ultra yesterday but I'm not sure how to activate the esim. I haven't got a qr code and the email tells me to go onto the website but there isn't a link for the esim just a widget to link a device which I can't do ...

Can't access old phone number

Hi, a little while ago I switched numbers with EE and I now have a new number, but that old number had the 2fa for my email account and it is not letting me in to verify my identity, what should I do? I need access to my old number.

Resolved! Status of a number transfer

Hi,Yesterday early afternoon I filled the form to transfer my number from my current provider to EE (and provided the pac code). I got the email with order confirmation, but it wasn't very informative about what happens next and there was no further ...

SIM cards & Porting

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