Phone says Mobile network state Disconnected
SIM Status in Settings > About Phone says Mobile network state Disconnected
SIM cards & Porting
The place to ask your questions about SIM cards for any device. and porting your number
Forum Posts
Customer services mobile
I have 3 sims wit EE and now need to cancel one of them as it’s no longer needed. Spend ages trying to get through to customer sets only to have a digital voice tell me that there was a 45 minute wait to speak to someone so to either wait or try late...
Resolved! Sim card
I have a new phone and trying to use my contract SIM card in the new phone but it won’t work. Constantly says no service and won’t make or receive calls. Tried activating the e sim but hasn’t changed anything. Just wondering if anyone knew how to sol...
Unable to send texts after new eSIM
Hi! I've recently switched to EE for iPhone. New eSIM activated but can't send texts, just receive. Thanks
No SIM
Ordered a SIM 3 days ago, I was told to wait 24 hours until I was sent an option to use it as an e-sim. I’ve still not received anything. I have a confirmation email of the order.There seems to be no live chat option for me to talk to anyone from EE....
Resolved! I want to go back
I want to go back to EE with the same number
Replacement Simcard.
Ordered replacement sim card 2 weeks ago and still haven't received it. Esim not working either. Cannot get through via live chat or on the phone. Any ideas? Or can EE provide me with stamps?
No service
Dear EE Customer Support,I recently joined EE over the phone, two days ago, with the expectation of receiving an eSIM. During the call, I provided my PAC number. Today was supposed to be the day my EE service became active, but I haven’t received any...
