SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! Lost of sim card

Hi!I’ve lost my SIM card and I’ve made a phone call to ee to get a new one 2 days ago, staff said I will get my new SIM card today but I don’t , and I don’t have the reference number to track my order, what should I do rn?

Resolved! PAC code and leaving ED

I have tried to contact EE but the wait times are always excessive and after being on hold several times for at least 15 minutes I have given up.I have read how to request a PAC code but do I have to speak to someone to tell them I want to leave the ...

Liz43- by Visitor
  • 700 Views
  • 2 replies
  • 3 Helpful

Resolved! Converting sim to eSIM for new customer

I’m a new ee customer so haven’t activated my sim as I have an iPhone 15 which doesn't support physical SIM cards, so wanting an eSIM. When I try and order a replacement on app it says I’ll need to confirm a pin they’ll send to my new number to set i...

Al165 by Explorer
  • 756 Views
  • 3 replies
  • 2 Helpful

Resolved! Number hasnt been swapped over

I got a notification in my settings that said “lockdown”. I swapped from sky to EE three weeks ago with a pac code and swapped my number over to EE, and now 3 weeks later its saying i have 4 days left to use this number before its deregistered from t...

Resolved! Visitor

I want to have an esim with sata and call how ? 

Saudii by Visitor
  • 509 Views
  • 1 replies
  • 0 Helpful

Resolved! Activeted sim to another phone nr and phone

So recently I bought a new contract from ee, keeping my current contract as well and  by mistake I activeted the  new sim to my current active sim(nr.) . Now both sims are not working and giving the message "sim 1 not provisioned" and they are not co...

csati87 by Visitor
  • 571 Views
  • 2 replies
  • 4 Helpful