SIM cards & Porting

New sim arrived want change number

Sim problem

Hey, how are you doing? I was using my phone with my SIM card perfectly yesterday. All of a sudden, it just stopped working and started saying “No SIM card.” I restarted my phone and checked the SIM card again. Unfortunately, it’s still saying “No in...

eSIM number still showing as my temporary number

Hi, I’ve recently swapped from Talkmobile to EE and brought my number with me.The transfer went through but my eSIM number still shows as the temporary one and not my actual number. How do I go about getting this changed, I’ve tried to change it in t...

No confirmation email

I’ve ordered a sim monthly card and when getting to the confirmation page it timed out but i got the email to say it was successful however haven’t received a confirmation email. It also states my new phone number will be on there so I need it to sta...

New sim card not working

I have a new iPhone 16pro and put the new EE SIM card into the phone, when I set the phone up it asked me to scan my old phone and all the data transferred, but my new sim didn’t take in the number, so I removed my old sim out of my old iphone13 and ...

Add on

I would like add an add on on the sim card i am using now asap

New to EE - porting my number over from 3

I received my new iPhone 16 Pro on the 21st February (the day after ordering), it then has taken 2 and a half weeks for the sim card to come through the post.I initially ordered an e-sim and they sent my out a physical sim. Not bothered about that in...