The place to ask your questions about SIM cards for any device. and porting your number
I ordered a new SIM card for my phone and it came on Friday.Acitivate on line as per instructions and it is still not working 3 days later !! Have now called EE 3 times and raised complaints. No further forward.Phone is for an 82 year old woman so am...
I have the same issue. Purchased contract online last Monday and provided PAC code with the contract. Got an email confirming successful order at 11am with mention of keeping my old number (saying that once I download my eSIM, my current number will ...
Hi i lost my sim card ee/bt how can i get a replacement?
I’ve decided to move to EE. First I got email saying account was set up then nothing else. I called and it seems you can’t have an ESIM on a new account even though they offer the option. Agent sorted it all out and sim came next day. I’m now left h...
Hi, can someone from EE please help with a network / provisioning issue on my new phone?SIM: existing physical EE SIM (works perfectly in old phone)Problem:– After buying my new phone (Samsung Galaxy A53 5G) the back of the case looked like it was ta...
I have just joined EE after cancelling Three contract due to getting a Huawei Watch 4 pro and EE being listed as one of the UK network suppliers that offer a compatible esim.I explained this to the sales agent when signing up over the phone and was a...
Having the exact same issue- I need a QR code!! Hopefully someone knows. I cannot access my old phone either as it totally died on me. [Mod edit: Title added.]
I help out in the giffgaff community and there's a large ammount experiencing a delay in transfers from o2 Does anyone know if it's a similar situation with transfers from o2 to EE
Hello, my phone's sim card tray is broken therefore I cant use any physical sim. I was wondering if I purchase a sim on the EE app, will I be able to use it as an eSim? I have attached a photo with the plan I want to buy.
Hi, I recently transfered from O2, new sim inserted and followed the required steps and the porting process via text. Was told in the reply porting would be complete by now, I can call outbound but can't receive calls or texts. I've obviously lost my...
