SIM cards & Porting

Resolved! Old sim number in About phone settings years after porting

Moved from Lycamobile to EE years ago, ported the number and everything was working fine. It still works fine like getting text messages to my number etc.However, I ordered a 2nd EE sim to have two, put the second one in and when I launched the phone...

Resolved! New sim contract

hey, so my old sim only contract has just expired, my plan was to head to my local EE store but plans unfortunately fell through, I have looked online at the closest to what I’ve had for the last two years, but does ordering online render my current ...

Number Transfer

Have transferred number to EE and all appears to be ok but when I send texts these show the temporary number provided with new sim. Have turned phone off and on again but still persists. Is there an easy fix?

Resolved! obtaining a pac code that hasn't already expired

I am moving from EE - long story. I requested a pac code. Put the new sim in my phone entered the information and says 'pac code expired or incorrect'. I spend 20 minutes on the phone to an EE advisor to be told 'it should work now' I have tried ...

Resolved! any idea what to do to get my problem solved

i’m not sure if i have come to the right place to ask about the situation but i just wanted to see if anyone could help me out with a way i can solve my problems what happened i have a contract that had just expired and i was getting a upgrade so i t...

EE cancelled sim after saying I requested PAC Code but never did

I was added as a second sim on my partners account. We PAC over my old number and all was working fine with no issues. Suddenly last Tuesday I lost all mobile signal. When I later checked in the EE App the sim with my number has disappeared. We calle...

My e sim is not working

EE SIM UNDELIVERED

Ordered an esim but didn’t receive it and now I wish to have my £15 back. How can i reach EE?

Resolved! eSIM

just wondering if anyone could give me an answer. I received an eSIM via email through three after attending a festival. They emailed me one for 7 days to use at my next festival. Does anyone know if I am able to use this with my EE contract and wil...

Rapid2

I have just got off the phone with EE via the online Rapid2 chat . It took 1hr and 10mins to try and get a eSIM added to one of my phones . All she wanted to do is sell me broadband. Still no further forward. is it possible to just order one online o...

SIM cards & Porting

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