SIM cards & Porting

Outgoing calls

Just had confirmation that my eSIM account is now active from transferring from another provider. I can receive calls on my iPhone but can’t make outgoing calls. Can anyone help ?

Need to unblock Sim card and Number

I need to get one of my numbers unblocked after one of phones was stolen. Have received the new SIM, but not activsating and wondering if the block is still on the number and on this sim. I have entered the pass code, but nothing is happening. Ple...

Resolved! Port my labara number to ee network

Resolved! If I get a new phone can I just use the existing sim card from my current phone

New sim but can’t make calls

Hi recently ported a number over from giffgaff but the new ee sim won’t allow me to make calls

How do I contact EE from abroad when my SIM has stopped working

How do I contact EE from abroad when SIM has stopped working so cannot call / text or receive verification codes

Resolved! My old lyca number is port anthar network Transfer EE mobile sim

eSim only works with old physical sim also installed

Google Pixel 7 -I requested an eSim to transfer to that so i can use the physical Sim slot for my work phone.Downloaded eSim with no problems and installed ok with the old EE Sim card in the phone.However whenever i now remove the physical EE Sim car...

Resolved! PUK Code only 7 digits

I need to unblock my sim but the PUK code showing on my account is only 7 digits - the phone will not accept that, says 8 or more are required. Help, please!

Recycling

Hello, how long before EE recycles a number? My phone number is currently deactivated which I am trying to sort, but it is currently on a contract. In any case, how long before a "cancelled" number can be assigned to another person? I need to make su...

SIM cards & Porting

Forum Posts