SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Ordering an E-sim (get QR code)

How can I order an E sim QR code? I can only find the page for ordering a physical sim on EE online and app (FYI I’m looking specifically how to order an E sim online, not going in store or by phone, thanks) 

etsumisu by Visitor
  • 14899 Views
  • 13 replies
  • 2 Helpful

Resolved! transfer of old number

Got my new phone on thursday at 8pm. when ordering i gave them my PAC code. i still have not had confirmation my temp esim is active and still waiting on them switching my numbers over. why hasn’t this happened yet? 

swapped from O2 to EE

Hi Mikewin - I've have the same problem now. I swapped from O2 to EE about 18 months ago or so and have only just made the connection! Have you got anywhere with this? FYI EE tech are investigating the problem and reported it to O2. I've tried differ...

eSim stuck on activating

Terrible experience currently in trying to get an eSim activated.Been using an eSim for ages in my iPhone 13pro max, upgraded to 15pro max on Tuesday and went through the Apple process for setting up the new phone from the old.Get's to the esim trans...

christof21 by Valued Contributor
  • 933 Views
  • 7 replies
  • 1 Helpful

Resolved! Bought an eSIM from airhub - not getting activated

Hello, I bought an eSIM from airhub website yesterday (in India) to use mobile data in the UK. I scanned the QR code to activate the eSIM but it’s showing an error as activation failed. Does the eSIM will directly get activated when I am in the UK or...

New contract

Just signed up to a new sim only deal; was rushing a bit and I don’t recall selecting physical sim or eSIM. My order email says my number will transfer within 24 hours so do I assume it’s an eSIM as I couldn’t receive a physical one in that time?also...

YzziL by Explorer
  • 333 Views
  • 3 replies
  • 2 Helpful

Resolved! eSIM problems transferring to new iPhone

Hi guys, anyone having issues transferring their old eSIM from the old iPhone to the new iPhone? My brand new SIM-free iPhone 16 Pro Max arrived yesterday from Apple.I have tried everything from iPhone to iPhone transfer, including iCloud restore no ...

Replacing Sim card with E-Sim

My physical Sim card will not work properly on my S21. Re-inserting will sometimes work for around 10min then disappear again.I've no access to an EE shop for a week. I cannot contact EE because I need to call them which obviously I cannot do ‍How ca...