SIM cards & Porting

Resolved! Contract Renewal: SIM Only - Why does EE post a new SIM?

Hi,I renewed my two-year contract. SIM only. Upon check-out, EE claimed they would send me a new SIM. Does anyone have any experience with this? I am overseas so the current SIM in my phone better not stop working, otherwise I am stuffed because of M...

Help set up

So my partner bought a SIM card and when buying I think agreed to swap my number over from O2. 2days ago I got a message from O2 saying it was the last day of my number. I hadn't yet put in the EE SIM. .Now the O2 SIM won't work nor will the EE SIM a...

Resolved! I'm trying to buy a Sim only deal but the form has errors that can't be fixed

Every time I try to go through the check out process for a sim only deal the form comes up with two error boxes at the top of the page. One says I've entered my email wrong and the other says there are errors on the page. First, there isn't even a bo...

My Son's SIM card has stopped working

My son had an old phone that broke a while back and for his birthday we got him a new (to him) iphone - but the SIM card doesn't. Not sure what to do....

Switch provider board

Hi. I've recently switched mobile providers from EE to Vodaphone. My new phone with VP is showing as active but my EE phone is also still active. Why hasn't my switch completed and what do I need to do now? Thanks.

Resolved! Phone with eSIM destroyed

I'm currently in California. I have an EE account with credit. The number was attached to an eSIM in a phone that was destroyed in the Eaton Fire on Jan 7th (along with my house and everything in it!).I have an unlocked phone I could attach the numbe...

Resolved! Keeping Old number

just bought a new phone as my old one broke and i couldnt get a PAC number but now i have managed to get my PAC number and was wondering if it was too late to keep my old number

Text and calls different numbers

Hi I ported my number on 17th to an iPhone 16e. It took 2 attempts and now my number is correct on calls but the sim number on text! My correct number will return message failure for texts but can answer calls !

Resolved! keeping old number

Hi, I spoke to EE last week about moving to EE from sky, i gave her my pac code and she sent the sim out to me which I received today 9th Jan, I have just put the sim in my phone to activate it, the only message I have had at the moment was a Hi and ...

Resolved! I have received my sim card but isn't my old number

Hi 2 days ago I have received my sim card but isn't my old number i have received text sms from EE transfer old number on 6am 15/05 i don't know why?

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