Hello, so I got sent two new sims because I got a new phone but the sim tray doesn’t open in the iPhone 14 Pro. I then rang up EE and they said to transfer it to ESIM and so I did and it didn’t work and then I rang three more times on different days...
Hi,I have deleted my eSIM card on my new iPhone 15 pro instead I wanted to use my old phone iPhone 13 Pro Max. I have ordered new SIM card to use on my old iPhone 13 Pro Max unfortunately the SIM card is not working could you please help me. Could yo...
How is it possible to order a new sim? I have been trying to order one for my son (he is EE customer) his phone was stolen whilst on holiday. Which page is the esim order on? Are you able to share a link or image of how to get to this page?Thanks ...
Hi,I was having issues with my physical SIM card so I decided to download an eSIM. I couldn't receive the activation PIN number on my mobile as the previous physical SIM card is not working. I've contacted support from another mobile who have activat...
So yesterday had someone gain access to my account somehow. So got all off that sorted and went to the EE shop to get new sim cards for my phones. I am eligible for an upgrade but now on my online account it says I can't do it. Is this because of the...
