SIM cards & Porting

New ESim

I have just amended my contract to SIM only and the person I soke to said I would have an ESIM and should use my QR code to install it. How do I access he QR code however?

Resolved! Not receiving OTP codes after moving to EE

Hi, I moved to EE about a week ago - I kept my old number from my old provider. The number transferred over a week ago however I am not receiving the OTP from my bank. I have spoken to EE but what they done didn't work, can you advise what I do next?

Resolved! can you send me a new sim card

Can you send me a new sim card, my phone is Uniwa, model V808GMod note: Personal details removed

Resolved! New customer but my number changed when I asked for it not to

HelloI just joined this week. I have noticed that the phone number is showing a new one. I specifically didn't want to change it. I gave ee the code when I joined. Is this likely just a glitch?

Resolved! Two iPads one SIM

E-sim not downloading

Hi there! about a week ago my phone lost all signal and was unable to function as a phone- I could connect to wifi but that was about it. My father - whose account this is, contacted EE repeatedly for help and after a few days I was sent a new handse...

Resolved! my simcard is inactive and closed

Hi all,I purchased my EE SIM card several years ago while outside the UK. I used it primarily to receive SMS, but it was deactivated about a year ago, and I haven’t received any SMS since then.Is there any way to have it reactivated?I now live in Aus...

Resolved! Still waiting for replacement SIM – can't access number or request PAC

Hi everyone,I'm honestly losing patience at this point. I requested a replacement SIM from EE on 26th May, and it still hasn’t arrived. In the meantime, I’m completely stuck because: I have no access to my number, as the old SIM stopped working. The ...

iv been getting calls saying ee wants to change my sim only to 5g is this real

has anyone else had calls saying ee is updating sim only to 5g and need to do it now , the email plus calls seemed dodgy?

Resolved! Mobile number

HiCan I transfer my existing EE mobile number to a new EE sim card?

SIM cards & Porting

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