SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! Requesting an Esim

Hi there, I just signed up for a new sim and plan and yet I had no option to pick an ESIM instead of a physical one I’m still on a foreign number and for some reason can’t call the help line and it isn’t letting me use chat, how do I request the inf...

KarlicK by Explorer
  • 374 Views
  • 3 replies
  • 2 Helpful

Resolved! Transfer esim from android to iphone

Hi, can I transfer an esim from Android -> iPhone? Or do I need to order a new eSim?Update: I found an option in EE app to download a new eSIM under Profile->Settings and Permissions->Replace my SIM/eSIM to download a new eSIM. Is it just a matter of...

eSIM through the post - Crazy`````

I cannot believe how ridiculous that is.So I order an 'additional line' SIMO Contract eith sSIM onine, order goes throught but then get an email to say they need to confirm details, please call, so I did, all done etc. Told it can take up to 2 days w...

ledwellc by Investigator
  • 319 Views
  • 1 replies
  • 1 Helpful

Ordering an E-sim (get QR code)

How can I order an E sim QR code? I can only find the page for ordering a physical sim on EE online and app (FYI I’m looking specifically how to order an E sim online, not going in store or by phone, thanks) 

etsumisu by Visitor
  • 15340 Views
  • 13 replies
  • 2 Helpful

Resolved! transfer of old number

Got my new phone on thursday at 8pm. when ordering i gave them my PAC code. i still have not had confirmation my temp esim is active and still waiting on them switching my numbers over. why hasn’t this happened yet? 

swapped from O2 to EE

Hi Mikewin - I've have the same problem now. I swapped from O2 to EE about 18 months ago or so and have only just made the connection! Have you got anywhere with this? FYI EE tech are investigating the problem and reported it to O2. I've tried differ...

eSim stuck on activating

Terrible experience currently in trying to get an eSim activated.Been using an eSim for ages in my iPhone 13pro max, upgraded to 15pro max on Tuesday and went through the Apple process for setting up the new phone from the old.Get's to the esim trans...

christof21 by Valued Contributor
  • 961 Views
  • 7 replies
  • 1 Helpful