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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Moving my number from O2 to EE

Hi all. Getting a phone for my daughter who is on O2 at the moment. She's going to move over to EE with me so we can share data. The process then, is to get her a device on my plan, use her old device to get the PAC code, and then what? I've seen a "...

Resolved! Number port

Hi, I ported my phone number over today and now cannot use mobile data or call/text. I have had the confirmation text however my old sim shows up with my personal number and does not work with mobile service “failed service authentication”The my new ...

B_white2 by • Visitor
  • 301 Views
  • 1 replies
  • 0 Helpful

Number porting

I received my text to say number would be ported by 6pm, nothing happened. I called EE and they said it would be by midnight, it's still not working. I've tried all the usual switch on/off, remove SIM reinsert SIM, change number in phone. I've been a...

SSH2 by • Visitor
  • 301 Views
  • 1 replies
  • 1 Helpful

Resolved! activating sim

I lost m y phone and picked up a new one with sim from ee today. The EE guy logged it as a new sim with upgrade not a lost one. I've just gone to activate the code online and it says it needs to send a code to my old phone - which i don't have.Any su...

Resolved! eSIM - how easy is it to transfer to a new phone?

If you get an eSIM with EE, and you want to transfer it to a new phone (not necessarily one you bought through EE) how easy is this to do?Or for example if you break your phone and need to swap the SIM to a new one..?With a physical SIM obviously it'...

martin2345uk by • Established Contributor
  • 827 Views
  • 5 replies
  • 2 Helpful

Pixel 6 - transferred number

Hi, I have a pixel 6 and moved from SMARTY to EE, I did the number transfer and it seems to work OK, I can see my number on my EE account but when checking my phone settings it shows the temporary number given by EE. As such I'm unable to make or rec...

No service SIM - replacement

I have a SIM that I use in my old phone and it is a pay as you go, unregistered number (not connected to an EE account). All of a sudden it has stopped working and I know it is definitely the SIM as I have tested various methods to see if it is my ph...

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