SIM cards & Porting

If I lose my phone abroad, can I download an eSim?

My last info on this is pretty old, so just wondering if someone can tell me, some time ago I had conflicting advice from EE:1st I was told that they'd have to mail me a QR code to my home address for me to scan (very handy whilst I'm abroad!)2nd I w...

Resolved! Ordered eSIM over the phone, nothing come through

I ordered an e sim as a completely new account and on a different device (I have never used EE before). The process was lengthy but I ended up choosing an esim plan and gave my card and bank details. The person on the phone was really unclear and sai...

Resolved! Change from Vidaphone to EE, my phone number should be the same, but now withh E

Resolved! PAC code

Hello, my EE contract ended yesterday and I need to request a PAC code from EE in order to transfer my phone number to a new network. I cannot text EE to get the PAC code as my number has been cut off. Anybody have any suggestions how I could do this...

Request PAC

I just want a pac code to leave ee [Mod Edit: Added title]

Resolved! Can we request a truly new number for free when ringing EE customer service?

I recently upgraded my phone contract and specifically asked for a new number. My reason was straightforward: my previous number had been exposed to spam calls after using it for 2FA on platforms like Twitter and InstagramHowever, on the very first d...

My iPhone 12 Has a Smashed Back Screen, I Need To Order a Nano SIM

Hi EE,Just started a community account so I can publish my query on here. I have my iPhone 12 (lilac) that was given to me second hand by my father where the software itself works completely fine, however I do not have a valid network connection sin...

Resolved! How do I activate a Data SIM card in an iPad?

HiI've a data sim that I bought a while ago but I cannot remember how to activate it in my iPad.The activation process sends a passcode to the sim mobile number which I cannot receive as the sim is in an iPad.Any help appreciated.

Number transfer

I am currently swapping my number from a Vodafone sim to a EE sim will converting my physical Vodafone sim to an e sim affect this process

New sim suspended

HelloI got my new ee e-sim with unlimited everything yesterday evening and today I got a text that my account is suspended and I need to make a payment. How is that possible. How can a new connection be suspended in a day and the credit limit be fini...

SIM cards & Porting

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