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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Unblocking phone

Hi can someone help me unblock my phone from ee. I put a different network carrier sim in my phone and it said sim network pin blocked. Enter network PUK. I asked the other sim network for the puk network and that didn't work. Said I should contact E...

Phone number

Hello, I transferred my phone number over to a different phone and then realised that phone wasn’t working properly so then swapped my SIM card back to my original phone, however I didn’t transfer my number back to my original phone when swapping bac...

Neve7 by • Explorer
  • 595 Views
  • 4 replies
  • 3 Helpful

Resolved! Sim card

I have recieved a new sim card and put it in my phone. Did not realise that old sim was needed to activate this. Old sim car dcame out quite quick when taking out and is now lost. How do i activate this

Switching to EE

Good evening,I recently switched to EE from another company and kept my phone number. The new SIM card I got had a different number, but my original number still worked. However, now I'm having trouble with iMessage and FaceTime. It seems like these ...

Resolved! SIM card

My phone wont pick up EE signal, took it to a repair shop and told me it`s the sim card faulty, could I have a new one and will I keep my number?

AL33 by • Visitor
  • 424 Views
  • 1 replies
  • 2 Helpful

Poor Customer Service

Is anybody else experiencing poor customer service from BT/EE and feel like they are being fobbed off at every opportunity?Has anybody managed to successfully register a formal complaint in the last four weeks?Are you experiencing wait times of over ...

Resolved! Porting within EE.

I have a sole ee account and my partner has a sole ee account.  one of my phones is on her account (and is out of contract) but I want it to be on my account.  if I get a porting code (i.e. get her to get me a porting code), can i then use this code ...

Resolved! Sim not activating - Sim only plan

I have just moved to EE and originally asked for an e-sim for speed of change over but it wouldn't work with my handset (which is unlocked) so went back and ordered a physical sim but this sim will not activate - could that be because I have an e-sim...

Resolved! eSIM stuck at activating

I have same issue.   Existing SIM is giffgaff and works just perfectly.  However I now want a second line (this for business) and my firm has sent me a QR code for EE.   This gets stuck at the final 'activating' stage.  Has happened with three differ...

Carpmawj by • Visitor
  • 742 Views
  • 1 replies
  • 2 Helpful
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