SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

PAYG pac issue

Morning all,   Decided to switch from giff gaff to EE due to the mobile data speeds dropping off a cliff with Giff Gaff, Brought a £10 sim, paid for the pack and used my pac code i got  from giffgaff on the EE website when i paid my £10 to switch my ...

Dcollett by Investigator
  • 246 Views
  • 3 replies
  • 0 Helpful

Resolved! Sim delivery

Ordered a sim from EE on the 19th December.Currently 28th and not arrived yet - the bill has arrived before the Sim.Has been Xmas in-between, but how long should it take for the sim to be delivered?

Gsc265 by Visitor
  • 202 Views
  • 1 replies
  • 0 Helpful

Retention of old number

 Happy Christmas  . I hope someone can help me being a novice. I have a new mobile and my sim for old mobile is EE and my new Sim is also EE . Recieved with new sim in but would like to keep old phone number . I don't need a code as not changing supp...

SandyDS by Investigator
  • 286 Views
  • 3 replies
  • 1 Helpful

Pac code

I’m on PAYGoSorry, we were unable to process your request. Please retry and if you continue to receive this message, call us on 150.I requested a PAC code and the above was my reply - I am out of credit and want to leave EE but keep my phone number h...

Davidg50 by Visitor
  • 244 Views
  • 1 replies
  • 0 Helpful

Re: Keeping existing mobile number

I'm having the same problem . I was told I would get my old number back today .40 minutes to go .I'm not very optimistic. Had new sim in for 7 day's . Phoned about it but told to wait until midnight . I'm not very happy . 

Porting

I've changed my family plan (4 people) from BT. I did received just one PAC Code from BT, which worked for me and my wife, to keep the number we had from BT. We just sended Port via SMS, with the PAC and got it sorted the following day. When my daugh...