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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Faulty SIM

My phone isn’t recognising my SIM card and displays ‘no sim’. I took my phone into an EE store and have been told I need a replacement SIM card. They couldn’t do this in store because I didn’t have physical ID, only a photograph. I can not call EE as...

Transfer old number +PAC code

I'm going to be transferring my old number to my new EE plan using a new SIM card and pac code from BT.I've looked on the how to page https://ee.co.uk/help/help-new/getting-started-and-upgrading/keep-my-number/how-do-i-transfer-my-number-to-eeBut the...

ACobs97 by • Visitor
  • 931 Views
  • 3 replies
  • 0 Helpful

Resolved! SIM Card

I ordered a SIM card for my daughters phone, after the old sim card stopped working.  I've put the new SIM card in, and it now recognises that it is an EE card, but it says Emergency Calls Only.  Do I have to wait 24 hours for it to activate, or is t...

Resolved! Smashed I phone 13 no sim

Hi, my daughter has smashed her i phone 13 to bits, it has no sim.  We have an old SE how do i connect her number and data to the SE phone? I have no idea...  Her upgrade is due May. Thank you

Abersoch by • Investigator
  • 241 Views
  • 1 replies
  • 2 Helpful

Resolved! New customer - need eSIM

Hi thereI'm a GiffGaff customer with an eSIM on an iPhone 16 Pro Max.I just now created an account with EE for an Unlimited SIM plan / £27.00 / 24 months.But when I signed up there was no option to ask for an eSIM?It says a physical sim will be sent ...

sleepykaz by • Investigator
  • 574 Views
  • 8 replies
  • 7 Helpful

EE won't give me a PAC code

Good evening everyone I'm hoping someone can enlighten me and explain to me and give me an explanation. My contract expires in 12 days and I have already given EE 30 Days Notice due to not agreeing on a new contract so today I requested a PAC code an...

Dazza1504 by • Investigator
  • 4891 Views
  • 8 replies
  • 1 Helpful

Resolved! eSIM Help

Hi,  Ive converted my sim to an eSIM. I now have no signal and keep getting error activating messages. I’m trying to do this via EE app, additionally but they’re trying to text me a code but I can’t get this with no signal. I had no signal issues pre...

Resolved! Convert my nano-sim to esim

Hi friends,I have just started using the new iPhone and I want to convert my ee nano sim to eSIM in order to use my ee number. And I can not find any ‘covert to eSIM’ settings that can help me.Bests,Dean

deanyin by • Investigator
  • 532 Views
  • 3 replies
  • 1 Helpful
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