Hello,I’m writing to make a complaint about how my two EE SIM contracts were sold at your Canary Wharf store.I told the staff I was only in the UK temporarily and would be leaving in August. I asked for SIM cards for short-term use and made it clear ...
Hi, few days back I took a replacement sim in EE store and they didn't give me any receipt for that sim and I tried calling EE customer service many times but they didn't give me any thing related to that. Is there any way to get it in store or onlin...
Hi there. I have exactly the same problem. Ported my number to EE and since then not receiving sms messages. Everything else is working fine, but sms messages not coming through. I can receive all phone calls, but sms are only received from 150. I'm ...
Hi I lost my phone last week, have no other means of communication. I went into the Swindon branch to get a new one and they coudl not do it in store, so they ordered one. It was meant to arrive next day - this was last Wednesday/Thursday.How can I ...
HiI have upgraded my iPhone and my eSIM has not updated. Because its a work phone eSIM it can't link me on my ee account, anyone had a similar issue and know how to resolve?
I'm a new EE customer joining 6 weeks ago. I bought a new Samsung A25 phone, got a new EE Sim which I inserted and set my phone up but did not make any calls or send texts until my own number had been transferred from my old network supplier. Everyth...
Hi, I used to have a BT Mobile number, +44***, and I'm trying to find out if it can be reactivated. I no longer have access to the old SIM, and it no longer works. I'd like to know if the number is still linked in my name or account, and whether I ca...
