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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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New contract

Just signed up to a new sim only deal; was rushing a bit and I don’t recall selecting physical sim or eSIM. My order email says my number will transfer within 24 hours so do I assume it’s an eSIM as I couldn’t receive a physical one in that time?also...

YzziL by • Explorer
  • 346 Views
  • 3 replies
  • 2 Helpful

Resolved! eSIM problems transferring to new iPhone

Hi guys, anyone having issues transferring their old eSIM from the old iPhone to the new iPhone? My brand new SIM-free iPhone 16 Pro Max arrived yesterday from Apple.I have tried everything from iPhone to iPhone transfer, including iCloud restore no ...

Replacing Sim card with E-Sim

My physical Sim card will not work properly on my S21. Re-inserting will sometimes work for around 10min then disappear again.I've no access to an EE shop for a week. I cannot contact EE because I need to call them which obviously I cannot do ‍How ca...

Resolved! New Sim, Can't activate

Hello! I wanted to swap to EE from anothernetwork. I know I need to get an EE number before I can port over my old number. However, I popped the new sim in that I got at the shop and I can't activate it.I see the EE symbol in the corner of my phone b...

Tubey by • Visitor
  • 971 Views
  • 3 replies
  • 0 Helpful

Sim not working after using eSIM abroad.

My EE sim is in my phone and was working fine while abroad. I later activated a Holafly eSIM to use in Thailand. On the plane back to the U.K., I deleted the eSIM. But now my regular EE sim doesn’t work at all. I can’t call 150 or use my EE account a...

Duckinga by • Investigator
  • 949 Views
  • 8 replies
  • 6 Helpful

Resolved! Changing phone brands

I want to buy something different from samsung can I buy I.e. say Motorola and still use my EE sim and phone number

KAB67 by • Visitor
  • 273 Views
  • 1 replies
  • 1 Helpful

Resolved! SMS not arriving, ported lyca to ee.

I ported my lyca SIM to EE on Thursday, they asked me wait for 24h until the process is complete.And after that , I can now make and receive calls but SMSs are still no arriving?? Need OTPs from time to time, become a headache. If anybody knows what'...

SecretX by • Investigator
  • 728 Views
  • 14 replies
  • 1 Helpful

Number Port from VOXI

So I received and activated my SIM today and upon activation, received the following message: Hi from EE. Well transfer your number by 6pm on {DD/MM}. Thanks. No date was specified, only the format was given. I had input my PAC code when placing my o...

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