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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! E SIM no service since update

My eSim is not working since this mornings update- unable to call or use data. Also unable to access the SIM in settings as it's greyed out. WiFi calling also disabled so can't call EE help. And can't find an EE live chat for tech support .. I've con...

Resolved! SIM card

Hello, my partner has lost his SIM Card and I was wondering how I would be able to get him a new one.

Els305 by • Visitor
  • 385 Views
  • 1 replies
  • 1 Helpful

Resolved! SIM not provisioned

Good morning, I've recently moved both my partners and my mobile accounts to EE and have been able to port my partners number across (her phone is working fine). My phone though isn't - I've received the same messages that she has but mine is showing...

Woody629 by • Visitor
  • 680 Views
  • 1 replies
  • 2 Helpful

Resolved! Temporary number?

When I joined ee I ported my number in - no problem at all whilst using my old Samsung S22 Ultra. This year I treated myself to a brand new Samsung S25 Ultra. Since setting my new phone up the temporary ee number shows in the sim section of settings....

mjh1234 by • Contributor
  • 1279 Views
  • 9 replies
  • 8 Helpful

Tmobile sim card

My mum's mobile phone no longer works. I've tried to set her up on another phone using her Tmobile sim but it's asking for a pin which I don't have. Do I need to contact EE and if so would they be able to help ? Any assistance would be appreciated. T...

David49sf by • Investigator
  • 629 Views
  • 4 replies
  • 2 Helpful

Resolved! activate sim

I need to activate my esim because my sim is broken but i need a authentication from my number (where the sim dont work) to activate it

Luke_126 by • Visitor
  • 546 Views
  • 1 replies
  • 2 Helpful

Keep PayAsYouGo SIM number for new contract phone

As the title says really. I have an EE sim that's PayAsYouGo. I've just ordered a new contract phone with EE, and I want to use my old payasyougo sim number for this new phone. I really wanna keep this number, its very important. I want to convert it...

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