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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! sim porting

i ported my number from O2 to EE online on the 22-08-2025 and it says the sim will be delivered in 2 working days,but with the bank holidays coming up on the 25th of august. is it possible that i collect the sim in store instead of waiting for the de...

Juni_Gill by • Investigator
  • 611 Views
  • 3 replies
  • 1 Helpful

Pay As You Go

Hiya! I’ve made a mistake with my monthly Pay As You Go payment. I was meant to pay for my existing SIM, however, I’ve instead bought a new Pay As You Go. This was today. I’ve received an email saying I’ll receive my new SIM soon, however, I don’t wa...

New E Sim

Hi.I have a new phone arriving tomorrow and have ordered a new pay monthly Sim card and via the EE web site. I couldn't find anywhere during the order process to order to specify an E sim. Is it possible to change to an E sim before the actual sim ca...

wesser1 by • Explorer
  • 596 Views
  • 3 replies
  • 4 Helpful

Resolved! Number hasn't transferred to EE

Number transfers take 24 hours??On 19th of August at EE store Newcastle in the morning provided all details including PAC code from 02 to transfer my number to EE.  Still  waiting for number transfer. Tried to phone EE customer service but there no o...

Sam_26 by • Investigator
  • 703 Views
  • 4 replies
  • 2 Helpful

Resolved! Lost SIM card while abroad

Hello,I lost my SIM card and I currently out of the UK. I ordered a new one and had a family member try to active it but the replacement doesn't seem the be picking up signal.I trying to re-order a new one (ideally an e-sim this time) but I'm not abl...

Resolved! Whatsapp otp

I am tired Again again I send code verification whatsapp but code is not receving in simcard  What's happen what's issue ? I want to register my WhatsApp again I have my personal data in this whatsapp plz help me

Resolved! Activate eSIM

I've had a replacement device from the insurance. It's a Google Pixel 9 Pro Fold. I need to activate my eSIMS. The app wants to send a code to my old device to activate the new eSIM. I can't call 150 as there's no signal. I can't call EE as I have no...

KB777 by • Explorer
  • 828 Views
  • 4 replies
  • 3 Helpful

Re: SIM not working

My Google account and TikTok account are registered with the number *********, but I am not receiving any password or verification messages. There seems to be an issue with receiving messages.   Mod edit: [please don't post personal information on th...

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