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Community Activity
Elderly Parent Paying over £55 a month
Hello my mum who is 82 went into the EE shop as her phone wasn’t working properly. She now has a new phone, contract, tablet and insurance totalling circa £55 per month. She only really uses the phone for messages and calls when she is out and abou...
Activate Free Apple Music on Iphone
I have just bought an iphone 16 pro(after many years of android), came with free apple music add on, I have downloaded apple music(itunes?) on pc and have it on my phone, but cannot find a way to claim the free apple music, app just gives me an optio...
Leaving.
I am trying to find my PAC number in order to leave EE but I can’t find it anywhere?! Why is it SO hard to leave something you’re not happy with!!!
EE refusing to unlock phone and being nasty
Hi all, so I got a phone that's a Nokia 6303 classic. I don't like smartphones and don't need them. The phone used to be locked to Orange so when Orange changed its name to EE, it had to get unlocked (from the network) and then it worked just fine. I...
Mobile service in Ireland
Hello, arrived in Ireland yesterday and we are unable to make any calls. Data working but calling is barred. I contacted EE before leaving and was told all set up for roaming, received message ‘Welcome to Ireland’ we have resorted to buying a local s...
Resolved! Immoral and illogical early termination fee (moving from Plusnet)
EE and Plusnet are - apparently - exactly the same company.So why do Plusnet charge a termination fee when an EE salesman persuades me to switch.And why does the EE salesman say I will definitely get the termination fee back?You can't have it both wa...
Being added to an A/C as a 3rd party contact via call with Customer Services
Good Afternoon, Just seeking clarity on something - My father is the account holder and bill payer - however I am the primary user of the internet in our house. I did some research on these forums and found that it's possible for an account holder to...
Hi, my sim card is not connecting and doesn't appear pin my phone's settings
Hi, my sim card is not connecting and doesn't appear pin my phone's settings. I've removed and cleaned it but still the same. I have travelled today and throughout it is showing the same issue. There are no obvious menu options on the website to req...
