SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

eSIM help

Hi I have taken out a new pay monthly contract with EE and selected an eSIM. When I received the QR code and scanned it, it got hung on activating. After several calls to EE they keep saying they have reserved another one for me and to wait a further...

Resolved! SIM card not received

I booked a SIM card on the EE official website on September 10th, 2024. The website stated that it would be delivered within one to two working days. However, it is now September 14th, and I have not received any updates, including SMS notifications ...

Aptime by Explorer
  • 610 Views
  • 3 replies
  • 1 Helpful

Resolved! Esim on an old phone

Hi, I am abroad for a while (EU) and I want to use an old phone to add an eSIM from the country I am currently in. That old phone doesn't have a sim card anymore obviously and only the wifi works on it.  Can I still add a foreign Esim to it? Because ...

MorganeL by Investigator
  • 965 Views
  • 4 replies
  • 3 Helpful

Resolved! Dual SIM

Hi there!I was wondering whether it is possible to have a physical SIM card with O2 with my number while also having an EE eSIM where I transfer mobile data to. I would routinely be buying pay-as-you-go data to keep both SIMs active. Would this be po...

G9876 by Visitor
  • 736 Views
  • 1 replies
  • 0 Helpful

Resolved! Can I wait a few months to port my number to EE?

Hi there I have a contract with another mobile provider that runs out in a couple of months. As the signal is so bad where I live, I would like to get a new SIM only contract with EE and use the SIM in my dual sim phone for a couple of months while m...

congo181 by Explorer
  • 724 Views
  • 4 replies
  • 3 Helpful

Esim installation issue

Hi all,I recently (14/09/2024) swapped to EE from O2. I'm keeping my old phone number and I tried the installation of the esim. I installed the esim using the QR code and the installation worked but for some reasons I wasn't able to make calls or use...

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campo85 by Explorer
  • 518 Views
  • 2 replies
  • 1 Helpful

Resolved! Suspended account

Hi, I initally bought a EE pay as you go sim from tescos for 15 pounds with 25 GB. This sim was unable to call and wouldnt connect to the internet. I called EE the next day to find that the card was suspended at no fault of my own. They then advised ...

berry7 by Visitor
  • 729 Views
  • 1 replies
  • 1 Helpful

Resolved! eSIM Transfer

I have a iPhone 14pro with EE on a eSIM and want to transfer to new iPhone 16pro which I am getting direct from Apple can anyone tell me how to do this as have had conflicting information from an EE guide.   I thought it was just as simple as having ...

Lu17 by Established Contributor
  • 5593 Views
  • 3 replies
  • 3 Helpful