SIM cards & Porting

New sim

Hi, I got my new phone on Sunday and my (at the time) sim wasn’t working so I’ve ordered a replacement. How long does it normally take to arrive? I can’t access my online banking as they need to send a pin to my mobile number, have no way to make any...

**bleep** is a multi nsim every part of the EE web site I ask this I just get directed

How do I get EE to phone me on my PAYG number?

I had my phone stolen on Saturday, ordered a new sim card, got it today, but the SIM shows 00000 on the SIM managerI can't receive any activation code on my back up phone because of the SIM not being active, how do I get EE to phone me on my PAYG pho...

Sim/Esim issues

So after three Sims by post/two in store I still have no working SIM at all.Sims works for couple of hrs then from one second to another stops working and have zero bars.Tried Sims in different phones,same issues This already cost me over £80 extra g...

Unable to make and receive calls

Help, why can't I receive or make any phone calls? I have just swapped providers from O2 to EE this morning, I can use whatsapp, internet, etc but not make any calls. I asked my husband to call me but he said that his calls were cut off immediately. ...

Deactivated eSIM

I haven't been able to use my cell phone for almost a week because I accidentally deleted my eSIM and have been trying to reinstall it again several times. Still, when I try to do this online or through the EE app, the system sends the installation c...

Added 2 SIMs to existing Broadband Plan - only 1 showing?

Hi,I'm an existing Broadband customer, and decided to port both my wife and I's numbers over from Vodafone, taking advantage of the existing customer discount.I logged into my account, and went through the process of my line (entering phone number I ...