SIM cards & Porting

Resolved! Stolen sim

Hi,  I lost my sim and phone. Please can you post a new sim to my address? it is 47 ********, ****** I look forward to hearing from you  kind regards Abdul    [Mod Edit: Removed address from public view]

Resolved! Moving from eSIM back to old physical SIM?

I converted my physical SIM to an eSIM via the My EE app. Now the physical SIM is no longer functional. If anytime in the future I would like to switch back to my old physical SIM from eSIM, is that possible or do I have to order a new physical SIM?

Resolved! New SIM card doesn’t work

What can I do while the mobile Internet of the EE SIM card purchased at the Heathrow vending machine is not available, I have been to the store 2 times, and I have called the customer service for three days, but it still has not been resolved. SIM ca...

Resolved! Notifying EE of PAC code from old supplier

Resolved! New sim

Hi everyone, I have transferred from giff gaff to EE sim free contract. I am keeping my old number, everything was set up over the phone including my PAC number with my code from giff gaff. How will I know once everything is transferred. I have been ...

Resolved! SIM Failure on EE Pay as You Go

Hi! Yesterday my SIM started saying “No SIM” in the mobile service settings on my iPhone 13 Pro Max. I tried restarting the phone but it didn’t work to make the SIM work. I contacted EE  and they said to restart the phone and make a call for 2 minute...

Resolved! Moving to EE from giffgaff

I told EE from the start that I wanted to keep my old number Do I need to do anything else,  or just wait?

Resolved! Re: I want to transfer my lycamobile number to EE

Hi I want to transfer my Lyca to ee, my ly a has credit