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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Activating sim with same number

I have upgraded to new iphone, just trying to activate the sim with same number but is requesting to have old device with sim inserted to receive pin, I don’t have the old device. How can I activate the sim? Thank you

Resolved! Number on SIM still old after porting

Completed a port today and new number is showing on outgoing calls etc, but in the SIM details on phone (and also in places like Google Messages app in RCS chat settings) it;s still showing old number.Seems to be the same issue as here:https://commun...

pwalk by • Established Contributor
  • 23713 Views
  • 23 replies
  • 5 Helpful

Resolved! iPhone: Mobile Number issues after port

Hi,I have an issue which is causing me not to be able to use my facetime/imessage - my mobile number was moved from old provider (Vodafone) to EE yesterday. Number ported, received confirmation etc. but  it still comes up as a EE sim card number, not...

hexanomad by • Investigator
  • 1140 Views
  • 3 replies
  • 2 Helpful

Resolved! Urgent Help Needed with Number Reactivation

Dear EE Community,I am urgently seeking help regarding my mobile number, which I obtained through CTExcel—an MVNO (Mobile Virtual Network Operator) partnering with EE. The SIM card shows the EE network. Since this was my first time using CTExcel, I w...

josh9527 by • Visitor
  • 2134 Views
  • 2 replies
  • 1 Helpful

Resolved! Help please - contacting EE

Hi there, I am writing here as there is no other way to contact EE. I am calling from my Three phone trying to discuss switching my contract to EE. I'd like to clarify a few things before I buy as it is a business contract and needs international roa...

iPad Air M2 mobile data issue

Hii have just purchased 2 iPad Air M2. I’ve been sent physical sims but the device is eSIM only. EE have sent replacement eSIM however to activate they are still sending a pin to the number which doesn’t have service. What can I do?? 

Robinsonboy1 by • Established Contributor
  • 1606 Views
  • 9 replies
  • 0 Helpful

SIM Card

Hi it saying on my EE account regarding a SIM card, I haven’t received a SIM card, I was trying to order one today on my account and it won’t let me. Can someone look into this please. Thanks, Janet. Mod edit - Full name removed

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