SIM cards & Porting

I’ve inserted a new SIM card but no signal

Hello, I inserted a new SIM card that was sent to me by EE my old SIM card is “invalid” or “locked” I tried putting the PUK but it wasn’t unlocking so I put in my new SIM card. The SIM card has no signal so I can’t activate it by sending a code to my...

Porting error

Hi, Purchased a business sim only plan and sent my PAC on Tuesday afternoon to keep my o2 number. Wednesday morning the number was showing on the EE sim and I could make calls but all messages and incoming calls were still going to the o2 sim. Had nu...

Lost Sim

I’ve lost my pay as you go monthly sim card, I’ve been into the EE shop and they’re saying they won’t replace it because it’s not registered…. How do i do this and is there another way to get a new sim card with the same number?

Brought new phone but sim dose not work and can’t ring up what can I do

New sim only question

Hi...so I've just ordered a new sim only. But I'm confused as it says on the email about downloading my sim but my phone apparently does not support esim.I want to keep my old number from Vodafone and thought I ordered a physical sim and gave my pac ...

Does my SIM card have unlimited calls, messages and internet for up to two years

hello Will £24 a month be deducted from my account for this SIM card with unlimited internet and calls? I don't know English and I didn't understand how..can you guide me..because I bought this SIM card a month ago.